At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day.

Central Maine Healthcare is seeking an Office Manager to join their team at the Central Maine Heart and Vascular Institute!

This is a full time, benefits eligible position

Position Summary: 

Has overall office administrative responsibility and supports the Practice Manager/and or Director in their absence.  Is responsible to manage, monitor and maintain productivity, patient satisfaction, staff stability and satisfaction. Demonstrates and promotes the organization’s philosophy of excellent customer service and high-quality care. 

Education and Experience:

High School Diploma requiredAssociate Degree preferred2+ years of Customer Service experience required2+ years Office Coordinator or Health Care Administrative Assistant experience preferred5+ years of experience in medical billingPrevious experience with health insurance and patient billing required

Essential Duties:

Provides leadership and direction in accordance with organizational goals and objectives.Ensures that all staff provides the highest customer service.Monitors patient scheduling.Facilitates positive resolution of all patient complaints and inquiries.Facilitates cooperation between providers, clerical and clinical functions.Maintains a current awareness of third-party reimbursement regulations and contractual arrangements with HMOs and PPOs.Serves as a resource to others.Complete reports and statistics as requested by the Director.Maintains confidentiality and HR protocol for accessing confidential information.Performs other duties as assigned.

What It’s Like Working At CMH: 

We are all about our team members growth and health. That why we prioritize work/life balance, community-based wellness initiatives and tuition reimbursement or student loan repayment for ALL of our team members. 

CMH offers a robust benefits package that includes: 

Robust Paid Time Off (PTO) program Medical plan with enhanced Tier 1 benefits provided within the CMH system. Dental plan Vision plan Health Savings Account (HSA) Basic Life insurance at no cost Supplemental Life insurance Long-term disability insurance 401(k) or 403(b) retirement savings plans Tuition IO partnership for student loan repayment assistance and tuition assistance Family leave program for Parental Leaves Comprehensive Wellness Program 

Living in Central Maine: 

While not at work, our team members enjoy the endless opportunities for entertainment that Maine has to offer. Outdoor enthusiasts can enjoy skiing, boating along the coast and hiking at a state or national park. Centrally located to several popular attractions, residents can embark on day trips to Boston, North Conway, New Hampshire and Boothbay Harbor. Maine is a wonderful place to raise a family, with safe communities and great public and private schools. 

About Central Maine Healthcare:

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoast Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services. 

If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application!