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How to Apply

Submit your resume and cover letter on (link to posting)

Job title: Student Ambassador

In addition to completing the online application, a cover letter is required for
consideration for this position and should be attached to the first page of your
resume. The cover letter should address your specific interest in the position
and include your current class schedules.

Job Summary

Why Work at Michigan?

Students will work up to 15 hours per week Development of communication, presentation, and problem-solving skillsDeeper understanding of University policies and proceduresAppreciation of diversity and inclusionExperience in a variety of office environmentsFlexible schedule around classes Shift/Hours/Days: Varies every 4 months, may include nights and
weekends

Responsibilities*

Group and individual campus toursPrep recruitment event/visit materialsAssist at recruitment and enrollment eventsAnswer student questions in-person, on the phone, and by emailUtilize a case management system to escalate complex questionsTeach students how to submit documents via the student portalMake outbound calls to prospective and current studentsOther office responsibilities as needed

 

Required Qualifications*

Excellent communication skillsStrong technology skillsProficiency in Microsoft Office, Google Suite, and U of M-Dearborn
student self-servicePossess dependability, leadership skills, and Wolverine prideIntegrity and trustworthiness in dealing with confidential student informationReliable transportation to campusMust be a current studentMust maintain at least a 2.5 cumulative GPA

 

Background Screening

The University of Michigan conducts background checks on all job candidates
upon acceptance of a contingent offer and may use a third-party administrator
to conduct background checks.  Background checks are performed in
compliance with the Fair Credit Reporting Act.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

 

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.