Office / Operations Assistant **Express Employment Professionals** 1 Positions ID: 14360812 Posted On 01/15/2025 **Job Overview** A local company is looking to hire a new team member! The position is primarily office-based, with some warehouse work required. **Key Responsibilities:** + Answer and direct calls on a busy multi-line phone system. + Schedule service calls and estimates. + Check in deliveries (parts and equipment), which includes some lifting and moving parts to appropriate locations. + Process and track warranty claims for the service department, including lifting/moving parts from the warehouse to the office. + Use various online portals and paper warranty claim forms. + Billing installation jobs. + Typing and sending customer proposals. + Assisting customers with onsite purchases and down payments. + Performing administrative tasks (data entry, scanning documents, filing paperwork, preparing & mailing statements, etc.). + Tracking and submitting Radon reports. + Tracking and submitting employee commission reports. **Requirements:** + Excellent customer service skills. + Comfortable working in a fast-paced environment. + Willingness to learn a wide range of tasks. + Proficiency in Microsoft Office, HouseCall Pro, and QuickBooks Desktop (training available). + Ability to lift small to medium-sized parts and move them to a second-floor inventory area using stairs. **Hours:** + Monday through Friday, 8:00 AM – 4:30 PM (with a ½ hour lunch break). **Compensation:** + $18-$28 per hour, based on experience. Primary Contact 1731509386103 Express Employment , (563)583-1600 Phone Phone Phone Fax Jobs.DubuqueIA@Expresspros.com. Email False False True **Job Details** Categories Clerical/Office Administration Customer Service Human Resources Sales/Service Shipping/Warehousing Location Dubuque, IA Job Type Employee Full/Part Full Time Company ID 1011 Job REQ # 14360812 \# Positions 1 Start Date 20250115 End Date 20250421 Featured Job TH Ad TH Comments **Similar Jobs** Assistant Chief Flight Instructor - Fixed-Wing University of Dubuque Assistant Director of Student Financial Planning University of Dubuque Aviation Dispatch Assistant University of Dubuque Assistant Football Coach University of Dubuque Office Assistant - Accounts Payable / Receivables Sedona Staffing Services Office Manager / Lead Administrative Assistant. Express Employment Professionals Accounting/HR Manager (Part-time) Express Employment Professionals Insurance Assistant Sedona Staffing Services TRAFFIC ASSISTANT Engineering Services and Products Company Assembler/Production (NO WEEKENDS) Express Employment Professionals **Share this Job** Express Employment Professionals **About the Company** **About Express** **On a Mission to Put** **a Million People to Work** Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care. If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more. For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals. Follow our Facebook Page! Facebook.com/ExpressDbq