Williams Lea is hiring for a Facilities Office Services Associate for our New York office to work Monday to Friday 10:00 am to 7:00 pm !

As well as provide backup support at Jersey City office when needed.

Pay: $17.10 - $18.00/hour

Benefits:

Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)401k Retirement Savings Plan Including Employer MatchPaid Time Off (PTO)Life InsurancePaid Parental LeaveShort-term & Long-term DisabilityHealthcare & Dependent Care Flexible Spending AccountsDomestic Partner CoverageCommuter BenefitsLegal AssistanceEmployee Assistance Program (EAP)Additional Employee Perks and Discounts

The Facilities Office Services Associate is a member of the on-site Williams Lea team delivering exceptional customer service at a major client location.

Responsibilities will include but not be limited to providing the following services throughout the workday: Distribution/Pickup of Records Materials, Print Station Support, Supply Distribution/Inventory, Event/Conference Room Setup, Shred Bin Support, and others as requested by client or WL management.

Job Duties:

This position will require the candidate to perform, but not limited to the below:

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Mail Services

Pickup / Drop off Iron Mountain boxes from user areas as requested 

Track pickups for distribution to Iron Mountain when limit of 50 boxes is reached

Print Services 

Maintain printer paper levels on each floor and replenish on schedule or as needed.

Distribute and install new toners when provided by mailroom 

Event Setup Services

Set-up conference rooms / designated spaces for upcoming events (i.e. placement of tables, chairs, portable stage/riser, etc.) as instructed by client.

Supply Services

Maintain supply levels and cleanliness of each of the floor Office & Shipping Supply areas.

Maintain master supply room inventory levels for both office and shipping items by working with leadership to order as is needed to keep par levels.

Shredding Services

Perform weekly inspection of each shred console on each floor to “carefully and safely” remove any items into larger and secure shred bin.

Preform ad-hoc delivery or removals as requested by management.

General Responsibilities

Handle sensitive and confidential documents or information.

Communicate with manager and client on job or deadline issues.

Handle additional projects as assigned.

Additional Job Description
Strive to provide an exceptional customer service experience to all of the client’s guests and members by delivering quality support and services.

Collaborate and communicate consistently with your onsite team members and client contacts to ensure the successful delivery of all client services.

Ensure commitment to flexibility with your schedule as per the demands of the client to help the team meet business deadlines or requests which could require you to:

Come in earlier or stay later than scheduled times

Work weekends or holidays when needed or requested by the client

Work with the team to ensure knowledge of tasks are appropriately shared amongst all members to ensure seamless delivery of service during your absence(s)

Get cross-trained in other areas of our services to provide overall team support and serve as personal growth development during review process.

Job Qualifications:

High school diploma or equivalent.

Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.

Must be both able and willing to work in a fast-paced team environment.

Must be able to independently lift and move boxes or furniture that weigh as much as 50 lbs.

Must be able to work standing up all or most of the time.

Take and follow instructions as given

Execute tasks in a timely and effective manner

Must always be able to effectively and professionally communicate with co-workers and clients to ensure high customer service and operational success.

Must demonstrate a strong ability for attention to detail with key emphasis on accuracy and quality. 

Demonstrate a strong ability to prioritize work assignments to balance multiple projects and deadlines as needed. 

Must be able to demonstrate you possess excellent verbal and written communication skills. 

Embody a desire to deliver exceptional customer service in every aspect of the work they perform. 

“Demonstrate ability to self-motivated and to multi-task when the day’s events require it.”

Working Conditions:

Position operates at sites with maximum of 24/7 operations. 

Individual shift requirements will vary by site.

Ability to work overtime as needed.

Work is performed in a professional work environment.

Professional attire required.

Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner.

Must be able to work standing up all or most of the time.

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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