Charlotte, NC, USA
8 days ago
Office Services Associate
Job TitleOffice Services Associate

Job Description SummaryCross functional position with emphasis on high level customer service in a large corporate environment for a global client. Communication, troubleshooting skills, professionalism, and ability to adapt to change are essential. Position will require frequent interaction and collaboration with executive administrative assistants.  Sort by station and deliver all incoming and outgoing mail, faxes, and copy projects. Receive and deliver all incoming packages (i.e. FedEx, UPS, Airborne, USPS, etc) using firm’s scanning and delivery software. Responsible for stocking requirements, cleanliness in conference/break rooms.  Must adhere to all client COVID-19 related protocols. Proper procedures will be set and updated, when necessary, and adhered to at all times.Job Description

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:Delivery and pick up and processing of all mail and packages, and faxes throughout floors to and from Office Services.Assistance with large volume mailing and shipping projects as requestedHelp keep inventory of all supplies in mail areas. This includes FedEx shipping supplies, client branded letter head, postage stamps, and basic office supplies, boxes, etc.Assist and notify end users of mail and shipping procedures (i.e. bulk mailings, international shipping, etc.).Aid local facilities coordinator with prompt reporting of maintenance, repair and service needsCover reception desk, tasks and answering phones during breaks, PTO, and unexpected absencesAid client with accounts payable functions to include invoice scanning and processing goods receipts utilizing client’s financial systemsAid client with large volume document scanningAssist client with food set up for meetings as requested.Use high speed copiers / printers.Troubleshoot all printer errors and report any issues to managementSupport confidential document shredding services.Set-up and maintain conference rooms.Order office supplies (general supplies, paper, toner, etc.).Maintain pantry areas and order pantry supplies.Breakroom upkeep as assignedMust maintain positive customer relationsOther duties as assigned.JOB REQUIREMENTS & QUALIFICATIONS:Able to lift 25-50 lbs.   Valid driver’s license                  High school diploma or equivalent (GED)Copier/fax/FedEx/postage machine knowledgeBasic computer skillsUtilization of various software systems to manage service requests, and mail delivery                                                                SPECIAL SKILLS:Ability to handle/prioritize multiple tasks Good interpersonal skillsExcellent customer service skills             Excellent organizational skills  Ability to work with minimal supervision                 Outstanding punctuality/attendance recordExcellent driving record





C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”
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