SF, CA, US
44 days ago
Office Services Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n

*This position requires a valid Drivers License. \n

Responsibilities:\n\n Standardize daily incoming and outgoing mail, shipping and receiving for chain of custody and notification to recipient to include international shipping. \nUtilize PDA's for communication, notification to recipient that package is available for pick up.\nManage current racks for packages in alphabetical order for packages to be picked up and signed for.\nRespond to and manage incoming customer requests received via email or our ticketing system.\nMaintain cleanliness of workspace throughout shift.\nMaintain quality customer service by providing friendly and responsive processing of incoming and outgoing mail, packages and other shipments.\nHave good working knowledge of mail and computer basics.\nReaddresses undeliverable mail bearing incomplete or incorrect address.\nExamines outgoing mail for appearance and seals envelopes by machine.\nOperate postage machine to process mail.\nEnsure safety and security procedures are followed at all times.\nEnter activity data in logs, maintain records.\nRoute Driving to perform package, mail pickup and delivery with a continuous route between three locations in SF.\nMake deliveries to buildings maintaining chain of custody.\nCompleting other tasks as may be assigned by the Site Lead.\nComplete retails merchandise sales at the customer service window.\nOther duties as requested.\n\n
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Qualifications:\n\n High School diploma or GED equivalent required.\nAbility to lift up to 50 lbs.\nStrong verbal and written communications skills.\n6 months to 1-year experience in a mail room or experience at FedEx and\/or UPS. \nPostage Meter, UPS, FedEx, DHL and USPS knowledge.\nProficiency in MS-Office: Word, Excel, Outlook, and Power Point. \nAbility to appropriately handle confidential and highly sensitive material.\n\n
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