Janesville, WI, US
2 days ago
Office Services Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n
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Responsibilities:\n

\u2022 Deliver and maintain quality customer service by providing friendly and responsive processing and distribution of incoming and outgoing mail, packages, and shipments
\u2022 Sorts incoming mail for distribution and dispatches outgoing mail; opens envelopes by machine or hand
\u2022 Research and readdress undeliverable mail (i.e. incorrect or incomplete addresses)
\u2022 Examines outgoing mail for appearance and seals envelopes by hand or machine
\u2022 Manage\/maintain postage machine
\u2022 Responds to shipping label requests via email; responds to packaging material requests
\u2022 Weighs packages to determine proper postage
\u2022 Receive FedEx, UPS and all other deliveries; logging in all tracking numbers into tracking system
\u2022 Enter activity data in daily\/weekly logs, maintaining all records
\u2022 Assists with conference room setup and breakdown
\u2022 Assist with building\/facility moves
\u2022 Acts as second backup to switchboard when needed
\u2022 Other duties may be assigned\n

Qualifications:\n

\u2022 High school diploma required; some higher education preferred
\u2022 Minimum 3 years of related experience or equivalent training
\u2022 Proficiency in Microsoft Products: Word, Excel, Outlook and Teams
\u2022 Experience in work order systems a bonus, but not required
\u2022 Ability to work a flexible schedule when needed; regular and consistent attendance is a must
\u2022 Physical requirements include: stopping, standing, walking, climbing stairs, and ability to lift\/carry heavy loads with assistance\/Team Lift
\u2022 Proactive attitude, and able to remain diplomatic in stressful situations, team oriented with the capacity to build strong working relationships both within the team and external stakeholders
\u2022 Ability to learn new skills quickly; flexible and able to juggle multiple and at times competing priorities
\u2022 Strong initiative required; ability to work independently with minimal direct supervision
\u2022 Exhibits superior verbal, written, and customer service skills
\u2022 Able to maintain confidentiality while working with highly sensitive materials\n

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