Description We are offering a long term contract employment opportunity for an Office Services Associate to join our team in Austin, Texas. As an Office Services Associate, you will be responsible for a wide array of office and client support tasks, focusing on providing top-tier customer service and maintaining efficient office operations. Responsibilities: • Handle customer inquiries with a detail-oriented approach, ensuring high levels of customer satisfaction. • Provide support for services in hospitality facilities, audio/visual, and reception. • Utilize your skills in digital reprographics, mail, and other office equipment to perform office functions efficiently. • Prioritize workflow to meet deadlines and complete projects in a timely manner. • Maintain accurate logs for all office services work. • Adhere to established procedures and policies, making independent decisions that align with business needs. • Troubleshoot basic equipment problems, placing service calls when needed. • Interact effectively with diverse backgrounds, both within the team and with clients. • Handle sensitive and/or confidential documents and information with care. • Ensure quality assurance on your own work and that of others. Requirements • Demonstrated proficiency in Customer Service, with the ability to effectively address and resolve issues • Solid understanding and experience in Office Functions and Operations • Familiarity with Procedures and Policy implementation within an office setting • Experience in Answering Inbound Calls in a detail oriented and courteous manner • Proven Supervisory skills, with the ability to manage and motivate a team • Familiarity with About Time software for time and project management • Experience in Hiring Processes, including interviewing and onboarding • Proficiency in Scanning and Receptionist Duties, ensuring seamless office operations • Ability to Troubleshoot common office issues and provide quick solutions • Knowledge of Facility management, including maintenance and safety protocols • Digital literacy, with the ability to use office software and tools effectively • Excellent Communication Skills, both written and verbal • Experience in Scanning Documents and maintaining organized digital files • Ability to Maintain Logs, ensuring accurate record-keeping • Familiarity with office Machinery, including printers, scanners, and fax machines • Understanding of paper types and quality for different office needs • Experience in Quality Assurance, ensuring all tasks meet established standards • Ability to Distribute Faxes efficiently and accurately • Willingness to work Overtime as needed to meet business needs • Experience in handling Service Calls, ensuring customer satisfaction • Ability to handle Confidential Documents with discretion and detail oriented approach • Knowledge of employee Perks and benefits, and ability to communicate these effectively. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .