Wyoming, Michigan, USA
9 days ago
Office Services Project Assistant

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Position Summary:

Gordon Food Service is hiring an Office Services Project Assistant. Promote collaboration and perform a variety of administrative and clerical support for the Office Services department. Answers switchboard calls and directs to appropriate individuals as a main duty. Provides departmental support on tasks such as; mail handling, fulfillment, project services, operating office machines and print finishing equipment. Performs front desk receptionist duties as a back-up. Performs other related duties as assigned. 

Responsibilities:

Answers and screens incoming calls, determines intent and purpose of calls and forwards callers to appropriate personnel or department. Provides callers with address, directions and other information. Ensures that all customers and employees are treated with kindness and respect.

Provides support with projects and tasks as needed for all service areas of the Office Services department; mail center, project services, fulfillment and print finishing.

Greets and receives visitors, determines the nature of business and answers questions or gives instructions as they approach the front desk. Assists visitors with special assistance requests. 

Performs other clerical responsibilities such as issuing visitor badges, setting appointments, maintaining logs, employee photo processes, flower and gift requests, etc

Maintains knowledge of corporate structure, mail codes, positions and department functions and conveys this information to other team members as appropriate

Maintains knowledge and follows best practices of GFS security, safety procedures and physical access safeguards and conveys this information to other team members and on-site visitors.

Performs other duties as assigned.

Ideal candidate will have:

Vocational - knowledge of organizational structure and where to go for needed information; knowledge of security and safety procedures

Reasoning - solves routine problems of limited scope and complexity following established policies and procedures

Language - ability to speak clearly and distinctly using correct English; ability to listen on the telephone and in person to direct calls and respond to guests

Human Relations - skill in conflict resolution and in interacting with persons of various social, cultural, economic, and educational backgrounds with a friendly, calm and professional demeanor as a representative of the organization to guests

Self Management - ability to perform work in a timely manner with frequent interruptions; skill in working independently and following through on assignments; ability to use discretion and maintain confidentiality; function in stressful situations while maintaining calm and professional; ability to multi-task and pay close attention to detail

Actively seeks ways to assist others. 

Experience:

High School Diploma

Two to three years previous office clerk or office assistant experience with pleasant telephone voice and manner or an equivalent combination of education, training and experience required. Two or more years of clerical, switchboard and receptionist experience preferred.

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Gordon Food Service is an equal opportunity employer.

All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and drug tests all employees.

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