Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.

In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.

Roles and Responsibilities:

Ensures the smooth operation of the office, by coordinatingadministrative support across the office and ensures that the office issupported in an efficient and effective manner. Responsible forprocurement of office supplies. Oversight of office help, drivers and reception.

Financial

Adhere to the allocated budget for the Office Services functionPropose costs saving solutions as appropriateWork with procurement with regards to office needs (supplies, consumables)Prepare purchase orders for all office management supplies, rent, utilities and service chargesCustomerIn line with Procurement guidelines, provide office services suppliesCoordinate local events, office events with close liaison with theOffice ManagerCoordinate printing and binding requestsFacilitate New Hire on-boarding process via coordination inductions and other matters with HRNotify HC, IT and receptionist of new hires/departures, andprovide/remove security passes and access to office as appropriateHandles and reports ad-hoc issues arisingActs as an interface between administrative staff and managementManage external archiving if relevantManage seating, storage and parking allocationsOversee couriers and post room

Internal Process

Manage Office administrator assignment and conflict Adhere to policies and procedures set by managementCoordinate driver schedules, reviews timesheets and manages leaveCoordinate office administrator schedules, reviews timesheets andmanages leaveCoordinate receptionist schedules, reviews timesheets and managesleaveManage maintenance, repairsManage cleaners and other outsourced servicesLiaise with office landlordFire safety warden and business resilience liaisonManage local office petty cashLearning and GrowthFollow up closely on the daily operation of junior staff to ensuresupport for office operation is being well-maintained and providedfairly to all office usersStandardise and improve efficiency of internal office managementprocessesAssist the Office Manager in recruiting and deploying junior adminstaff (receptionist, office assistants, drivers, etc. according to localneeds)Training new office management team membersPerformance management of direct reportsAct as a key resource and liaison to other functional areas of thebusiness, building cross-functional relationships as needed

Education

Bachelor’s degree required

Language

Fluency in spoken and written English, proficiency in Arabic is an advantage

Overall Experience

5+ years experience of providing office services in a professionalservices environment, or equivalent internal experience

Specific Skills

Experience with a professional services firm preferredPrior people management/team lead experience preferredKnowledge and SkillsExtensive knowledge of associated computer software (e.g. MicrosoftOffice '97 especially Word, PowerPoint, Excel, etc.)Ability to identify problems and resolve themAbility to make decisions without prior referenceClear and concise communications at all levelsStrong managerial presenceAbility to work accurately

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Creativity, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Embracing Change, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling {+ 61 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date