REQ11273 Officer, Credit (Open Date: 18/06/2024)

POSITION SUMMARY:

The Officer, Credit is responsible for the daily activities on gaming credit for Melco including requests and documentation related to credit application, reporting and administrative duties.

PRIMARY RESPONSIBILITIES:

Review daily VIP arrival and incoming emails to process credit application/reactivation requests.Participate in the daily collection, verification and filing of credit documentation and supporting documents in accordance with SOP guideline.Extract daily reports and direct to requested recipients and filing and assist in preparing monthly reports.Prepare the “Telegraphic Transfer Request” to be signed by approvers and forward to Bank to process and to Finance/Gaming Audit/Compliance teams upon transaction completion.Assist in preparing the reconciliation of VIP patron deposit bank accounts and send the reconciliation report to Finance/Gaming Audit TeamsAssist to prepare the Statement of Account for gaming debt follow upAssist in administrative duties within department.Interact internally with different departments and externally with other overseas offices regarding the tasks assigned

KEY PERFORMANCE INDICATORS:

Handle all requests in a timely and accurate manner.Handle all data input in a timely and accurate manner.Handle and review credit documents in awareness of any deviation from SOP.Constructive relationships are built with external contacts, internal customers and team members

QUALIFICATIONS:

Experience

Previous experience in banking industry relating to credit/bank drafts/remittance is an advantageFluency in both verbal and written English and ChineseStrong focus and attention to detailsFamiliar with computer applications such as Word and ExcelExperience liaising with executive and senior managementMust have a sound knowledge of all laws and regulations associated with the role

Education

High school graduate, University graduate in Business is preferred

Skills / Competencies

Adheres to, and supports the Company’s Vision & ValuesDisplays a high commitment to improving customer service, excellence and continual improvementMotivated to achieve business objectives and common goalsWorks as a teamAdopts and implements new approaches and practices to meet changing circumstancesClearly understands the strategic Vision of the Company and how it impacts on the Business Unit/functionAchieves agreed objectives and accepts accountability for results