Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Overall Objectives of the role

高效、準確執行日常運營作業; 例如客戶支付/結算/發票/稅務以及可支援爭議交易作業。

符合以及達成內外部門“服務水平標準”。

監督以及確保營運作業符合雙重控制。

具備風險及異常交易判斷能力並即時向主管報備。

遵守內部規範,確保日常執行交易符合規範。

Responsibilities

以高效和準確的方式執行日常工作。

向管理層提供交易分析報告,確保日常交易處理符合服務水平標準,並以持續的服務質量滿足內部和外部客戶的滿意度。

良好的內部部門溝通和協調交易流程並保持服務品質。

具備與外包供應商、銀行、信用卡組織等外部各方溝通和協調能力以解決日常運營問題。

具備創建作業流程能力以符合作業規範 , 並協助新產品或作業異動之操作手冊編輯工作。

具備風險及異常交易判斷能力並即時向主管報告。

遵守內部規範,確保日常執行交易符合規範。

Qualifications and Requirements

1-3 年信用卡相關經驗

具備信用卡相關營運知識

擅長 Excel 和 Word 等 MS Office 工具

良好的中英文寫作和閱讀能力

具備銀行內稽內控等證書佳

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.