THE ROLE AND RESPONSIBILITIES

We are seeking a Senior Lead UX/UI Designer to join our Design Discipline in New York. In this role, you will contribute to impactful digital experiences and strategic challenges, working on high-impact projects across various industries. You will engage in projects that require a balance of design precision and strategic vision to produce solutions that meet both user and business needs. As part of the Design Discipline, you will play an active role in evolving design practices and methods, contributing to setting the standard for design excellence within the organization.

As a Senior Lead UX/UI Designer, you will be responsible for creating user-centered digital experiences that integrate into broader service ecosystems, ensuring clarity and usability in every interaction. Collaboration in your role will be key, as you will work within many multi-disciplinary teams, including the Customer First Concept Lab, a design and innovation accelerator. By working with industry experts, technologists, and designers, the team collectively develops, tests, and refines ideas to create actionable solutions that help clients and stakeholders better understand and implement innovative concepts.

Key Responsibilities:

Design intuitive digital interfaces, creating user flows, wireframes, and high-fidelity prototypes.Align digital design with service blueprints and operational workflows to ensure a seamless end-to-end omnichannel user experience.Prototype and test digital solutions based on user insights and feedback to enhance usability and engagement.Collaborate to ensure digital products meet business goals and operational needs.Advocate for accessibility and inclusivity in all designs, ensuring they meet the needs of diverse users.Contribute to the development of reusable design patterns and components to ensure consistency across projects.Stay up to date with emerging trends and technologies to incorporate into future design solutions.

Qualifications:

5-8+ years of experience in UX/UI design, with a strong portfolio.Advanced proficiency in user-centered design principles, accessibility standards, interaction design, and service design.Advanced proficiency with design tools, including Figma and Adobe Creative Suite, and hands-on experience working in agile environments.Strong project management and leadership skills, with the ability to guide projects from ideation to execution.Experience in client-facing roles, including presenting design work and aligning with stakeholder needs.A problem-solving mindset, capable of transforming complex challenges into clear, actionable design solutions.A collaborative approach, with a proven ability to work with cross-functional teams and adapt to diverse industries.

WHY YOU SHOULD JOIN US

This is a role for visionary designers who thrive on turning complexity into clarity and inspiring others to see possibilities beyond the obvious. As a Senior Lead UX/UI Designer, you will lead the charge in shaping solutions that transform industries and redefine how Design creates value at Oliver Wyman. Collaborating with top talent across design, business, and technology, you will champion innovation and drive the evolution of the Design Discipline.

If you are excited to lead with creativity, craft meaningful solutions, and make a lasting impact on colleagues, clients, and users, we would love to hear from you.

What we offer you

The opportunity to work within a deeply accomplished team with direct exposure to some of the world's most influential organizations.A structured career development program with both technical and leadership tracks.A competitive salary and benefitsA level of autonomy and self-management that you will not typically find at other companies.

Our values & culture

Our team comprises all sorts of people from all sorts of backgrounds. We do not care whether you are loud or quiet, funny, or serious. We do hope that you have:

A genuine passion for products, services, and experiences.A clear commitment to creating brilliant experiences that will give our clients the edge.A willingness to work fluidly and respectfully with our incredibly talented team.

We are serious about making OW a rewarding, progressive, fun, and balanced place to work.

Rewarding work: Our reputation for high quality work allows us to collaborate with major brands at all levels on incredibly exciting projects. Combined with our status as one of the Fortune 100 “Best Companies to Work For”, this gives you a mix of challenge, support, and recognition.Progressive employment: Flat organizational structures, resolute I&D values, and a commitment to rewarding good work make for a progression path truly based on merit. Our comprehensive benefits include an impressive pension program.Enjoyable days: We want our team members to build a career here—and to be happy. That makes us serious about caring for, mentoring, developing, and sponsoring each other. This also leads to opportunities for social impact and community work in your workdays.Balanced lives: Our work is demanding, and we want you to have the best work-life balance you can. If you want to make the most of travel opportunities with our global team, we will encourage it. If you are a parent, we will work with you to accommodate your family life. 

HOW TO APPLY

If you like what you have read, we would love to hear from you. You can submit your CV online. The application process will include both portfolio review and behavioral interviews.

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC]. For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $200,000 -$240,000.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis.

In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.