About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

For more information, visit www.oliverwyman.com. Follow Oliver Wyman on X @OliverWyman.

Job Overview

The Team Assistant (TA) is responsible for supporting Principals including but not limited to calendar management, travel logistics & administration. This role requires support in Australia time zone.

Key Responsibilities

Calendar Management & Travel Arrangement

Maintain diaries for Oliver Wyman Principals and other key stakeholders, scheduling internal and external meetings, communicating with clients and internal Partners, Consultants and Support Professional colleaguesCoordinate complex travel including booking, flights, cars, rail tickets, hotels etc.Support visa applications when required.Develop understanding of Principal and key stakeholders’ scheduling and travelpreferences. Coordinate travel efficiently by grouping client meetings wherepossible ("you're in Melbourne to see XYZ Company, shall I try to set up a meetingwith X Company because we haven't spoken to them for three months")

Business Development

Maintain and update current list of contacts and business activities in CRM databaseTrack and maintain sales activity/pipeline working with Executive AssistantsExecute requested follow-up calls for client mailings/marketing eventsDaily administrationManage documents: printing & binding in local office when requestedPreparation of timesheets for each assigned Principal or key stakeholderExpense support using iExpense

Team Support

Provide coverage for Assistants who are out of the office to ensure seamless support to Principals/PartnersSupport broader office activities when required, helping with Happy Hours or other social activities as needed

Adhoc

Willing to take on other adhoc duties, supporting the business and office. This may include but not limited to – arranging office supplies, organizing events, including Partner visits, client forums and lunches

Experience Required

At least two to three years’ experience at working in an administrative /TeamAssistant positionExperience in financial services, management consultancy and/or a professionalservices environment a plusDemonstrated high level of client service in an office or professional environment

Skills and Attributes

Fluency in English requiredProficiency working with Microsoft Office SuiteBasic knowledge of CRM (Microsoft Dynamics) a plusGood judgement & ownership mentalityEmpathetic, courteous, positive demeanorStrong organizational skills with demonstrated ability to prioritize and multiple taskAbility to work in fast-paced environment and be detail-orientedResourceful and proactiveStrong problem-solving skills and decision making capabilitiesSuperior written and verbal communication skillsGood time-management skillsTeam player who is able to work with different personalities and working styles