Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
  As a Product Delivery Manager in Omnichannel & Biometric Solutions, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way. 
  Job responsibilities Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners Governance lead for the portfolio providing support for governance related projects and initiatives (this may be LOB or regulatory required) Continuous management and monitoring of controls & governance processes providing opportunities for improvements in efficiency, management & execution mitigating risk for the portfolio  Key partner to legal, risk, compliance, Audit and Product Owners and active participant in relevant governance forums and committees  Facilitates the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements Develop and build a strong network of internal stakeholder relationships across key governance partners  Provide execution support, including planning, organizing and follow ups in line with regulator or Governance requests as and when required

  Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide release management, in addition to deployment processes and strategies  Preferred qualifications, capabilities, and skills Proficient knowledge of the product development life cycle, design, and data analytics Experience in financial services industry with background in governance, controls, regulatory, risk, audit, quality assurance, finance or compliance preferred