About us

This role is responsible for the detailed operational implementation of the performance tracking /management tools and providing the skills transfer to the operational team

Responsibilities

• Ensuring all operational and performance tracking / mgmt tools aspects for a successful deployment of performance tracking tools/systems are in place or planned in detail prior to and during the readiness and implementation phase, Tools include but are not limited to; Performance management systems, resource planning solutions, Smart Mobile device applications and various dashboards etc.

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• Deliver consistent implementations across each assigned site within the region to ensure each site within the program scope has a standard DSC performance tracking/mgmt solution.

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• Work with IT to establish the integration/extract from source systems (i.e. WMS/T&A systems.)
• Work with IT to ensure all necessary hardware is in place for the implementation (i.e. Printers, PCs, Scanners)

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• Complete an anlaysis of the data to highlight and detail areas where source systems are not providing data in the correct format or detail.
• Define, analyze and then map all effective processes in detail in preparation for application of standards

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• Creation of warehouse/location mapping where applicable to a sufficient level of detail ensuring future flexibility to enable effective maintenance whilst providing the platform for accurate standards to be built.

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• Deliver effective training and knowledge transfer to site users and others on use of the performance tracking tools/systems, interpretation, maintenance and issue resolution.

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• Share your experience and bext practices between sites to improve engineering standards.

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• In case of discrete standards define the detailed requirements, by job or task for Industrial Engineering. Completing the required work studies or manage a contractor accordingly.

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• Drive effective utilization of varios OMS data system application and tools resulting in delivering value for the operation as well as wider business.

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• Incorporate Lessons Learned from previous implementations.
• Document areas of opportunity either in proess or equipment and share with site teams.

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• Highlight and escalate any slippage or changes to the implementation plan on site in order to action appropriate measures.

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• Highlight and define any interface or DHL Link work that may be required. Additionally, should any WMS modifications be required, highlight the requirements to IT and site manager

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• Ensure that any risks and lessons learned are appropriately captured and communicated to regional OMS team
• Conduct health checks in line with sustainability models to ensure success of implementation

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Requirements

Very Strong operational background in the supply chain industry

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Experience in Performance Management, productivity and Industrial Engineering highly desirable

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Very system literate and process thinker

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Experience working within supply chain operations is essential for this role

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Experience in a manufacturing/operational environment is needed

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Indutrial engineering experience

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Experience of cross functional working with operations and functions (IT/ Eng) across of various countries may be desirable in some regions

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Experience with OMS and/or performance tracking/labor management tools in the region is desirable

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The role holder must be dynamic and goal oriented; enabling local teams to work accordingly to the regional plans

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The ability to influence without authority is required strongly / significantly in this role

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The role holder must act self-initiative but understand the role as an integrated team role

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Experience is needed to collaborate with ops managers across all levels within a country

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Solid experience of Industrial Engineering and IT 

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Strong in Process understanding and LEAN approach

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