We are seeking dedicated candidates to join our team at Luxor as a On Call Status Board Operator. If you are passionate about helping others and are eager to expand your professional growth opportunities, we invite you to apply and become part of our exceptional team.

THE JOB:  

As a Status Board Operator, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to ensuring incoming calls are answered efficiently, and special and rush room requests are processed promptly, will set the stage for the memories that guests can carry with them well past their stay with us. In a collaboration of team efforts, you will ensure guests enjoy a delightful and stress-free stay.

THE STARTING PAY: $ 20.7717

THE DAY-TO-DAY:

Update status of guest rooms

Process Rooms Control data and distribute rooms to Managers on all shifts

Receive and process rush room requests from the Front Desk and VIP Services

Receive requests from the Front Desk and VIP services by phone or computer printer for special requests from guests, such as baby cribs, bed boards, irons, and hair dryers

Receive and process requests from guests for turndown services, extra towels and forwards the request to the proper employee in the specific area

Run reports needed by Housekeeping, Day and Swing shifts

Ensure that the Housekeeper Assistant's report is completed in the morning and afternoon for distribution to the Assistant Hotel Manager

Performs other job-related duties as requested

THE IDEAL CANDIDATE: 

Must be a minimum of 18 years of age

Bilingual in Spanish

Has a High School Diploma, GED or equivalent educational experience

Has 6 + months of Hotel Status Board Operator experience

Excellent customer service skills and interpersonal skills to effectively communicate

Professional appearance and demeanor

Has a flexible schedule including the ability to work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:  

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off-shift

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!