Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

ICF’s Research Science, Survey Solutions and Data Modernization portfolio works regularly with federal and state government, nonprofit, for-profit, and academic clients such as the Centers for Disease Control and Prevention, the National Cancer Institute, the National Science Foundation, multiple state and city health departments, and multiple health nonprofits. The position will be involved in cutting-edge survey research addressing many of today’s pressing public health, energy, and scientific development challenges. If you are seeking to make a difference in the world, visit www.icf.com/careers  to find your next career. ICF—together for tomorrow.

Check out more of what we do at ICF's Web site www.icf.com.

Job Description:

The Survey Creation, Execution, Management, Analysis and Statistics team (within ICF’s Research Science, Survey Solutions and Data Modernization portfolio) has an immediate opening for a Voxco Survey Specialist/Coder to provide support in the creation of  survey questionnaires using Voxco’s online survey software multiple modes.  This position will support the company’s survey research business by performing hands on survey development, coding and testing within ICF’s corporate data collection platform. 

The work will be performed in a fast-paced environment, working with both technical and non-technical members team members.  Successful performance in this position requires the ability to use computer technology for creative problem-solving, attention to detail and quality of product, excellent analytical/logical skills, and ability to work independently – carefully and rapidly to meet tight deadlines.  This position requires a strong understanding of survey logic and its impacts on survey development. Experience in survey research (Voxco, CATI, mail, web modes) is required.  

Key Responsibilities:

Program web, CATI and mobile surveys within ICF’s corporate data collection platform.

Complete quality control checks on programmed surveys.

Lead survey set up which includes adjusting survey platform settings, survey domain linking, establishing email/SMS/Panel distributions etc.

Effectively communicate needed survey adjustments with project managers, data managers and other survey programmers as needed.

Troubleshoot programming challenges and identify potential solutions.

Basic Qualifications: 

Bachelor's degree or 4+ plus years of applied experience in the following:

Experience within the survey research field (CATI, mail, web modes) 

Demonstrable experience working with surveys or data collection instruments using survey programming software such as Voxco, Confirmit, Survox, Qualtrics etc.

Preferred Qualifications: 

Experience with other development languages such as JavaScript, HTML, CSS , SQL, etc.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

 

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$57,737.00 - $98,153.00

Nationwide Remote Office (US99)