On-Demand Interpreting Administrative Assistant
THE LANGUAGE GROUP
The Language Group is a language services company which provides document translations, on-site interpreting, phone and video interpretation services. We are an award-winning firm, founded in 1999, and located in Virginia Beach. Our people are friendly, hardworking, and self-motivated. It is a uniquely rewarding experience to be part of a rapidly growing multicultural company.
Hours: Full Time, 12 pm-8 pm EST, Monday-Friday
Rate $18.00 per hour
Candidate must be local to Virginia Beach, VA
This position is challenging and rewarding; offering a chance to learn new skills. The On-Demand Interpreting Administrative Assistant will report to the Director of On-Demand Interpreting Services. The incumbent will support the administrative responsibilities and execution of all On-Demand operations. This includes administrative duties and maintaining quality control of all the On-Demand telephone and video interpreters.
Duties and responsibilities
+ Responsible for maintaining and taking action on the On-Demand emails and/or distributing accordingly.
+ Ensuring all interpreters credentials are renewed as needed and updated in system.
+ Ongoing quality Assurance checks for interpreters .
+ Manage logistics of all prescheduled appointments.
+ Monitoring of project pipeline.
Qualifications
+ Bachelor’s degree in business administration or related field
Specialized Skills
+ Strong verbal and written communication abilities.
+ Works well with a diverse range of people.
+ Candidate should be a good communicator; able to be easily understood by persons from all linguistic backgrounds.
+ Capable of understanding persons with limited English proficiency.
+ Excellent computer skills, proficiency in Windows (Outlook, Word and Excel).
+ Ability to work in a fast-paced environment with urgent deadlines.
+ Professional and positive phone manner with clients.
+ Attention to detail while managing multiple tasks.
+ Friendly and cooperative attitude is of utmost importance.
Please include a cover letter with your resume.
No phone calls please.
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