Full Time
Shift:
Days, this position is located on site
Position Purpose:
Under direct supervision, is responsible for quantitative and qualitative assembly, analysis and re-analysis of all medical records. Verifies that all information and documents are retrieved as requested and notifies appropriate persons of chart deficiencies. Assures completion of deficiencies, maintains physician incomplete file, and locates and retrieves signed-out records. Handles and processes internal and external requests for health information as well as incoming calls, mail and courier distribution. Assures adherence to federal regulation and state law for all disclosures of information.
Retrieves all charts of discharged patients on a daily basis from the various units and/or departments of the hospital. Verifies the receipt of all IP, Ambulatory and Observation records.
Performs quantitative initial and re-analysis, by assigning deficiencies either in electronic or paper format.
Performs procedures related to filing, and monitoring incomplete charts, and notifies appropriate physicians and other hospital personnel of chart deficiencies. Correctly assembles all IP, OP and Observation records and initiates media creation, bar code creation, and tracking system.
Assists physicians and other hospital personnel in chart completion and in obtaining other legitimate information as requested. Answers the telephone and responds to telephone and visitor inquiries according to established policies and procedures and routes to appropriate person.
Responds to requests for disclosure of PHI from physician offices, business office, third party payors, agencies and patients. Reviews all requests as to their appropriateness, provides only necessary information and assures compliance to state and federal laws and regulations.
Utilizes Profile-Chart tracking, Profile deficiency, Profile ROI, and Power chart to process the completion of health information records as well as process requests for information.
Initiates actions to retrieve medical records that are checked-out or that are not received in the department. Is proficient in accessing records in storage, maintained in microfilm, or digitally stored in scanfile. Initiates actions to retrieve medical records that are checked-out or that are not received in the department. Is proficient in accessing records in storage, maintained in microfilm, or digitally stored in scanfile.
Assures desktop dictating machines are loaded and ready for dictation. Unloads dictating machines following physician use, and routes tapes to the transcription section. Interacts with physicians to answer questions and solve chart completion problems.
Minimum Qualifications:
Must be a high school graduate with business college courses helpful, but not required.
Must have a minimum of one-year related work experience in a hospital, medical record department, physician office, or other health care setting.
Light typing required; computer data entry preferred; copy machine preferred; good communication skills and telephone technique required.
Position Highlights and Benefits
The tri-state region, referred to as Western Iowa or Siouxland, is highlighted by safe and friendly communities, excellent schools and a mix of peaceful rural areas and vibrant city atmosphere where Iowa, Nebraska and South Dakota meet at the Missouri River.
Situated in the heart of downtown Sioux City, MercyOne Siouxland Medical Center is also well positioned for urban living in any of the newly renovated apartments, downtown lofts, or townhome living options. The downtown also features a historic district with excellent restaurants and social spots, and you'll just be steps away from the beautifully renovated Warrior Hotel for dinner and the gorgeous Orpheum Theatre for entertainment.
We care about your well-being, both physical and mental, which is why our benefit package includes:
Wellness programs
Education reimbursement
Personalized health insurance plans including dental and vision
Paid time off
Long- and short-term leave
Retirement planning
Life insurance coverage
Ministry/Facility Information
MercyOne Western Iowa serves the needs of individuals in a 33-county area including western Iowa, eastern Nebraska and southeastern South Dakota. MercyOne Siouxland Medical Center, a 238-bed regional facility, is home to the only Level II trauma center in the area – one of only four trauma care facilities in the state to receive verification from the American College of Surgeons – and MercyOne Air Med, a regional helicopter ambulance service. Along with managed hospitals Hawarden, Iowa, and a partnership with Dunes Surgical Hospital in South Dakota, the region also operates a primary care network, specialty care clinics and home health care, providing an entire continuum of preventative, primary, acute and tertiary health care services to provide personalized, compassionate care for the communities we serve and beyond.
MercyOne Siouxland Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.