Roles and Responsibilities:
Prepare and issue invoices to customers in a timely and accurate manner.
Review and verify billing data in accordance with company policies and procedures.
Ability to navigate through intricacies in the billing process (warranties/ supplemental billings)
Resolve billing discrepancies and disputes by collaborating with internal departments and customers.
Maintain and update customer billing information in the system.
Generate and analyze billing reports to ensure accuracy and completeness.
Assist in month-end closing activities related to billing.
Respond to customer inquiries regarding billing issues and provide excellent customer service.
Ensure compliance with relevant regulations and standards.
Participate in process improvement initiatives to enhance billing efficiency and accuracy.
Perform other related duties as assigned.
Qualifications/Requirements:
High school diploma or equivalent
Minimum of 2 years experience as a Billing Specialist or in a similar role.
Proficiency in billing software such as SAP and Microsoft Office Suite (especially Excel).
Desired Characteristics:
Strong attention to detail and accuracy.
Excellent organizational and time management skills.
Ability to handle confidential information with integrity.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Knowledge of accounting principles and practices is a plus.
Humble: respectful, receptive, agile, eager to learn
Transparent: shares critical information, speaks with candor, contributes constructively
Focused: quick learner, strategically prioritizes work, committed
Leadership ability: strong communicator, decision-maker, collaborative
Problem solver: analytical-minded, challenges existing processes, critical thinker
Additional InformationRelocation Assistance Provided: No