Company Description

Sutherland is seeking a highly organized and passionate person to join us an Onboarding Specialist to support high-volume hiring for one of our growing telecom programs in Bogota! We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! 

Job Description

As an Onboarding Specialist you'll get to:

Review candidate and new hire documentation, ensuring validity (to include tracking of medical exams and contracts)Report audit issues to TA Leader, flagging anything that does not align with program/hiring needs.Follow high-volume hiring processes to ensure accuracy & timeliness. Request demographic information from each candidate and review/verify for complete accuracyCreate IT and other help desk tickets in a timely manner - according to the needs of the programSend welcome emails to all newly hired employees along with training informationDeliver a "white glove service" by staying closely connected to candidates/new hires, respond accordingly to clear any doubts, concerns or inquiries regarding the overall onboarding process, documentation, etc.Review personal information verification and offer details before the contract is sent to the candidateVerify and report credentials of new employees to respective teams/hiring managers.Review rosters with recruitment team members to ensure required headcount has been achieved.

Qualifications1+ year of recruitment/onboarding administrative experience Onboarding experience from a BPO will be highly preferredB2 or above English level is a mustExcellent organizational skillsStructured approach to tasksAble to efficiently manage time and keep track of multiple hiring processes at the simultaneously.Able to work in MS Office.Must be customer-service orientedAbility to ATS/recruitment systems updated in real time

Additional Information