ROLE SUMMARY 

Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients.  

 

ROLE RESPONSIBILITIES 

This role will report into the Regional Business Director and will work with customer-facing and HQ teams across Oncology. The ABM will be responsible for the supervision and leadership of 9 Senior Oncology Account Specialists within the area assigned, sales performance of the business portfolio of products, and business knowledge of the area landscape to assess key stakeholders plus future trends within the business marketplace. This position will require regular in field and virtual coaching and observation of Field Sales Representatives and frequent customer contact as well as the development of a strong, effective partnership with marketing and channel colleagues. The ABM will ensure compliant execution by team members, driving understanding of relevant policies and guidance and advancing a culture of integrity. 

 

Responsible for supervising operations of the Area to include hiring, live coaching, virtual coaching, representative development, performance management, and the assignment of key "priority" accounts within the medical community, managing 9 Senior Oncology Account Specialists. 

Develops and implements strategic plans for the Area, business plan, and overall responsibility for budgets at Area level in alignment with RBD expectations. 

Plans, organizes, and monitors performance to achieve the business potential of the Area and the RBU 

Ensures effective utilization of promotional material, making valuable contribution to the formulation of marketing plans for the year, measuring efficient implementation of the plans in the field and undertaking regular assessment of marketing activities as an integral part of the total marketing operations 

Conducts proactive data analysis to identify market trends 

Collaborates, identifies, & motivates key account development and opportunities that impact regional/national business 

Build relationships with customers (including KOLs) and key stakeholders (including members of the Area and Region Management Teams, Channel Partners, and other cross-functional partners) and utilizes content appropriately for engagement 

Develops external advocates and contributes to advocacy and community engagement (as necessary) 

Understands and champions the value of cross-functional collaboration to deliver on customer needs, while ensuring that compliance guardrails are respected by representatives 

Coaches' representatives on seamlessly connecting cross-functional colleagues reactively to address customer needs and how to use digital tools (e.g., digital triage app) 

Effectively plan and conduct plan of action and other meetings with Area Management Teams, Channel Partners, and other cross-functional partners 

Collaborates effectively in an integrated account team 

Partners with Marketing in the development of the key strategies, business imperatives and objectives during the Op Plan process 

Ensures cross-functional partnerships within all of Pfizer’s Markets / customers to build up effective relationships and face-to-face selling 

Leads cross functional partnerships ensuring patient services are being met (as necessary) 

Maintains enhanced product and/or portfolio, disease state, and market knowledge in order to respond accurately to all questions regarding products, policies, and business related issues from customers & reps 

Able to expertly operate digital and virtual tools/platforms 

Leverage’s insights from new analytics tools (e.g., 360-degree customer insights) 

Demonstrates advanced communication skills (e.g., empathy, listening, asking probing) 

Keeps systematic approach to virtual engagement (e.g., clear agenda, next steps/follow ups) 

Retains flexible time management in environment (e.g., time allocation of F2F v. virtual engagements to meet business objectives to maximize HCP engagement across large geographies 

Works with all members of the Area Team to coach and counsel on improvement of performance and skill execution of selling skills, product knowledge, and capabilities needed for successful representative development, including the development of business plans 

Ensures actions of self and team are fully compliant; has complete understanding of all relevant compliance policies and processes; escalates issues, as necessary, and ensures appropriate commitment to integrity within their team 

Implements and upholds Area Standards with sales colleagues 

Applies situational leadership skills (e.g., knowing when to intervene and aligning coaching to colleague’s developmental level on customer engagements) 

Employs multiple and interactive methods of coaching across all engagement types (e.g., virtual ‘ride along’, utilization of chat function while shadowing, F2F versus virtual coaching) to build rep capabilities and selling skills 

Builds strong team culture, colleague engagement, and morale 

Promotes a feedback culture and continuous improvement mindset in team to assess quality of customer experience (e.g., uses virtual pulse surveys, team barometers, customer feedback) 

Set team goals and hold team members accountable for consistently exceeding those goals (e.g., brand growth goals, time management, technical knowledge, communication, compliance, use of technology and utilizing effective live and virtual engagements 

 

BASIC QUALIFICATIONS 

Bachelor's Degree required 

5+ years pharmaceutical, biotech, or medical marketing/sales experience 

Experience working with key thought leaders or high influence customers in large group practices, hospitals, or managed care organizations preferred. 

Skilled with data-driven resource management to ensure proper channel deployment 

This position will require travel as needed to develop internal and external relationships. 

Strong communication skills including the ability to think and communicate with the audience’s need first. 

Valid US driver’s license and a driving record in compliance with company standards 

Cross-functional collaboration mindset to facilitate ‘One Pfizer’ commitment to customer 

Model/Leader of excellence with change, agility, and adaptability 

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. 

 

PREFERRED QUALIFICATIONS 

2+ years of Oncology Area Business Manager Experience leading a sales team 

MBA or relevant graduate degree 

Advanced communication skills for facilitation, customer engagement, team management, and remote collaboration and coaching 

Demonstrated ability both to think strategically and to execute flawlessly to deliver results 

Live within the Sales Area or near its boundary 

Strong track record of collaborative and motivational leadership and internal stakeholder management skills 

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Ability to travel to all Representatives within District as well as Area/National Meetings, as requiredDepending on size of District/Area and business need, candidates may be required to stay overnight as necessary

OTHER INFORMATION

Last Date to Apply: April 25, 2025Geography includes: Seattle, Portland, Sacramento, San Jose and San FranciscoThe annual base salary for this position ranges from $133,00 - $268,300. In addition, this position offers an additional quarterly Sales Incentive bonus. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits| (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to any location outside of the United States. 

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations.  These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure.  Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.  Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government.  If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status.  Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.  Pfizer is an E-Verify employer.  This position requires permanent work authorization in the United States.

Sales

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