Monitor and observe a set of Video or CCTV footage and accurately record the necessary information for clients. Serve as phone support personnel to deal with client issues and collect information from them. Enter data into the database as well as to maintain and update it as necessary. Other tasks given by the Principal Client. Fielding of telephone calls; Coordination & Discussion with client; Handle rent inquiries or billing issues Prepare reports and process paper works. Maintain and update an organized and accurate database records of and files. Function as back-office personnel Establishment and Proper maintenance of each client record, and files, Other job-related duties, as may arise from time to time