Position Summary

- Responsible for managing and optimizing sales operations through online channels with a focus on driving revenue, executing promotions, and collaborating with internal teams to ensure alignment on sales forecasts and strategies..
- Develop Online Channel strategies for Small, Medium Business (SMB) category that will drive/sustain profitable Online growth

Role and Responsibilities

Sales Operations

Oversee all online sales operations, ensuring alignment with business units (BUs) and maximizing revenue generation.Work with sales forecasting teams to ensure accurate predictions using sell-out run rates, reports, back orders, open POs, and channel inventory.

Revenue Generation

Identify and drive opportunities to increase sales revenue through online channels.Collaborate with internal and external stakeholders and explore strategies to improve customer AOV and conversion rates. - optimize existing platforms (S.com.. etcDevelop and implement online sales and operational plans that align with overall business objectives.

Promotion Management

Consolidation of approved monthly promotions and setup guide - summary of all promo rulesCoordinate promo brief to Performance marketing, setup brief to PlatformDiscuss with BU toolkit , and playbook shared by the Performance Marketing team

Channel Engagement

Actively engage with business units and partners to seek opportunities to improve channel engagement.Provide guidance on promotion planning and execution to ensure alignment with business goals.
 

Forecasting and Alignment

Manage online pre-consensus forecasting, working with BUs and online sales inputs to develop accurate sales forecasts.Align closely with customers and internal teams to ensure that sales targets and inventory levels are optimized.
 

Monthly Promo Setup Guide for Platform

Oversee the operation of the Samsung platform (www.samsung.com), ensuring that all sales, promotions, and product activations are executed effectively.Coordinate with the SDS team to ensure that product benefits, communications, and activations of models are timely and accurate.
 

Collaboration and Coordination

Work closely with online business development, BU PMs and RHQ/HQ teams to ensure seamless coordination on promotions and sales strategies.Ensure that all promotions and sales initiatives are in sync with overall company objectives and aligned with the customer experience.

Skills and Qualifications

•         Experienced professional with full understanding of specialized areas; resolves a wide range of issues in creative ways

•        Works on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions

•        Normally receives little instruction on day-to-day work and receives general instructions on new assignments

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