Dubai Media City, Dubai, United Arab Emirates
13 days ago
Online Business Sales Manager (EPP)

Position Summary

Why Join Us?
Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands, managing more than 200 subsidiaries around the world. Samsung Gulf Electronics, established in 1996, serves as the regional hub for Samsung Electronics in the Middle East, headquartered in Dubai, UAE. Over the years, it has played a pivotal role in delivering innovative technologies across the GCC region, including smartphones, home appliances, displays, air-conditioning and enterprise solutions. At Samsung Gulf, we believe in empowering people to lead and drive progress. If you are ready to grow with a global leader, we want you on our team.

Role and Responsibilities

A Snapshot of Your Day

Drive and boost Samsung B2B online sales growth through Samsung.com across UAE & GCC. Being part of the D2C team puts you in a leading position responsible for maximizing customer experience, brand presence and sales growth through new channels. We are searching for a B2B Sales Manager who is experienced in eCommerce and direct engagement programs and will be responsible for driving the B2B sales performance across divisions. Further you will lead on building B2B specific sellout enablers and programs as well as account engagement strategies and support the D2C Head with overall strategy and business development. The position requires an experienced eCommerce Manager who is capable of driving B2B eCommerce products and has a clear vision of successful account onboarding, activation and engagement strategies

Skills and Qualifications

How You Will Make An Impact

Work with the local and regional D2C Teams to develop the sales strategy focussing on B2B & B2G sales growth, aligning local sales plans with global and regional initiatives and best practicesSupport D2C head in building infrastructure and framework to drive B2B sales on eStoreLead on launching new B2B programs and sellout programs to maximise sales growth of B2B sales on Samsung.com multistoresManage eCommerce KPIs for traffic, sales, acquisition and customer interactionCompile weekly & monthly reports – feeding back to senior management team and advising on strategyAnswering and prioritizing business requests while leading on a series of initiatives aiming at ensuring that the B2B stores are always up‐to‐date and perform at their bestMaintain up-to-date business, operations, and account tracking dashboards to provide in-depth visibility and understanding of the online channel’s current pipeline and future needs and translate them into sales opportunitiesPlan and manage the local promotional calendar and sales plan for B2B on s.com along with building and executing cross divisional campaigns to maximize selloutTrack and monitor key performance indicators to identify gaps then set and deliver local action plans with markets key stakeholders and follow through with execution recommendations to positively impact sales performance Drive actionable insights (through web analytics and competitive landscape benchmarking) to improve user experience and platform capabilities

What You’ll Need

Bachelor Degree with 8 years of eCommerce experience /6 years with Master degreeStrong understanding of market dynamics and technologyPlanning/organizing—the individual prioritizes and plans work activities and uses time efficientlyExcellent communication, presentation and interpersonal skillsMust be system oriented as well as computer literate and advanced user of MS-Office applications (Word, Excel, PowerPoint, Outlook)Fluency in English, and Arabic is a plus.7+ years of relevant work experience within a fast growing B2B Online, Loyalty or eCommerce environmentStrong understanding of B2B sales business cycle with proven track record handling top corporate as well as government accounts Proficiency in building B2B sales strategy and engagement programs that deliver expedited growthProven experience in eCommerce sales and project management, with deep knowledge of eCommerce trends, competitive landscape and digital customer experienceStrong problem solving skills (can‐do approach) to identify areas of issues and opportunities, evaluate options and provide clear recommendations/strategic plans for business growthComfortable in a cross-functional environment; flexible and open to ideas from all areas and levels of the organization, while also confident and decisive in a matrix organizationExperience in the Middle east region with direct engagement with both B2B and B2G AccountsOutstanding stakeholder management on different levels and geographiesConceptual and strategic, and must embrace being an owner; getting involved in the details of the businessMust possess interpersonal skills in order to build strong positive people relationshipsAbility to multitask efficiently, while being well organized and maintaining high attention to detailExcellent time management to work on tight deadlines and handle the pressure of last-minute requestsAbility to operate comfortably and optimally in a fast-paced and highly dynamic environmentKnowledge of e-commerce trends, competitive landscape and digital customer experienceCapable of analyzing promotional effectiveness & impact on salesDemonstrated ability to learn quickly, and manage change effectively

Why You’ll Love Working with Us

Competitive salary and performance based incentive plan for all levelsFlexible working hours scheduleVisa, Top-Tier medical insurance plan and life insurance22 days of paid annual ;eave plus public holidaysAn additional day off for your birthday!Yearly air ticket allowance & monthly parking allowance (if applicable)Access to discounts on a wide range of Samsung productsOn-site Cafeteria with free coffee and fruits1 Volunteering Day per yearEmployee Referral Program- we want great talents like you!24/7 access to Samsung Learning PlatformA creative, collaborative, and inclusive company culture

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