Medford, OR, USA
2 days ago
Onsite Administrator
Kforce is immediately adding a part-time Onsite Administrator in support of our nationally recognized, Consumer and Commercial Electronic R&D client in Medford, OR. Overview: The primary responsibility of an OSA is to ensure the customer printer environment is up and running. OSAs must be proactive and anticipate potential challenges before they arise. This involves staying ahead of the curve and ensuring that printers are clean and well-maintained to avoid any unexpected surprises. Speed and agility are crucial in these situations to maintain customer satisfaction and uphold the company's reputation. Collaboration is key in the life of an OSA. They engage with customers to understand their needs and ensure that printer issues are resolved quickly. OSAs interact with various stakeholders, including CSMs, SDMs and Field Technicians to gather valuable insights and feedback that shape service delivery efforts. To excel in this role, an OSA needs to possess several key skills. Proactivity is essential, as OSAs must anticipate and address potential challenges before they escalate. Being a good communicator is crucial for effectively collaborating with customers and internal teams. Attention to detail ensures that we can deliver the services in an efficient manner. Lastly, a hands-on approach allows OSAs to tackle challenges directly and implement solutions swiftly. An OSA is critical to overall services team assigned to the customer and this comprehensive responsibility requires a keen eye for detail and a commitment to delivering exceptional service.
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