TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide.
DataForce offers high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching and processing data for Machine Learning in different AI domains.
What You Will Be Doing:DataForce by TransPerfect is seeking a motivated Onsite Project Moderator to join our team for ongoing data collection projects in Sunnyvale, California! This is an exciting opportunity to be part of an innovative project to improve Artificial Intelligence and technology.
We are looking for individuals in the Sunnyvale area who have excellent communication skills, are diligent and detail-oriented, and can work somewhat independently. The successful candidate is a team player who thrives in a fast-paced work environment with experience in customer service.
Role Summary
Our Onsite Project Moderator will work directly with participants to ensure the proper execution of study requirements. The primary responsibility is to moderate user sessions and provide updates to the other members of the production team, as well as very basic troubleshooting of data collection technology.
Role Responsibilities
Moderate user studies on-site and remotely, if required
Interact with participant(s) and lead them through data collection projects
Capture data for the assigned project aiming to reach the targeted daily goal
Use Client tools to label/tag data
Convey session details to the Project Manager and Production team
Interact with various hardware & software
Who We Are Looking For:Role Requirements
2+ years of experience moderating user studies in a complex SW and HW environment
Experience with Mac OS and iOS devices
Technical experience around networking, sync, camera architectures and/or engineering background, strongly preferred
Ability to understand complex HW and SW interactions using in-house tools
Strong soft skills and clear communication skills to work with internal recruitment population
Strong troubleshooting skills for device set-up
Located in the Sunnyvale/Bay area
Available to work weekdays Mon - Fri (8:00 AM – 8:00 PM PDT); overtime will be paid
Ability to follow CDC guidelines for PPE and social distancing, if needed
Additional Role Requirements
High attention to detail
Customer service oriented
Goal driven and objective mindset
Integrity and strong work ethic
Report creation, monitoring and updating
Creative problem solver
Proactive decision maker
Team player
Where Your Career Is Going:At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.
End your job search and find your career at TransPerfect #careersNOTjobs.
Why TransPerfect:For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.
We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law
For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.