We at Edwards Vacuum believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.

That’s where you come in – we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.

The Role:

The On-site Service Engineer Team Lead is responsible for performing and supervising semi-routine preventative maintenance of products through well-defined schedules and procedures.

What We Expect of You?

Directs team daily operational activities while providing single point of contact for customer for all Installation Qualification related issues.Establishes and audits local operating procedures to provide a training aid and reference source for Edwards and customer personnel.Performs special projects at customer site with supervision as needed from senior technical experts or project management.Maintains records of repairs and maintenance performed using local database. Develops and maintains a preventive maintenance schedule for equipment that will ensure optimum performance.Assists with failure analysis by providing information on mode of failure on each equipment failure.Submits information to Edwards technical department to drive equipment improvements.Writes weekly/monthly reports on activities that have been performed at a customer’s site based on customer and regional management requirements.Works with Site Lead and Site Manager to ensure 7x24 escalation support for site team.Maintains punctual, regular and predictable attendance; works collaboratively in a team environment with a spirit of cooperation.Respectfully takes direction from supervisor and completes other duties as assigned.

Education/ Experience

AS degree or equivalent in relevant technical field (full military equivalent may substitute for AS with HR and supervisory approval) -OR- 4+ years' related technical experience (i.e., military, electromechanical devices, comms).5 years related industry experience including the completion of relevant training and competencies profiles defined within the training plan for the current position and has demonstrated understanding of the product.Electronic, mechanical, chemical, or gas in the Semiconductor industry is preferred.Strong proven leadership skills.Excellent organization, prioritizing, multi-tasking and customer service skills

What you Can Expect of Us?

Edwards is a global leader of vacuum and abatement systems.  We are proud to lead the industry, pushing the boundaries of science to deliver innovative products which are intrinsic to everyday life, working in partnership with our customers and continually setting new standards.  With over 100 years of rich heritage, Edwards is the partner of choice for tens of thousands of customers in critical applications around the world.  Vacuum is required in diverse sectors, from the generation of power to the production of steel, to the challenging environments of space simulation and high energy physics research. 

At Edwards, we believe there is always a better way.  Our employees are full of ideas. When looking to add a new team member, we are looking for someone that can appreciate what the Edwards Team has done and bring their new ideas and perspective to enhance where we can go.  At Edwards you get to be part of something big; we work globally, but also get the opportunity make a difference locally in our own discipline.  We work hard to attract, motivate, develop and retain the best talent from the diversity of people across the globe. Our vision to be First in Mind, First in Choice relies on this strategy. We are an Equal Opportunity Employer.   

For more information about Edwards visit our website: www.edwardsvacuum.com

A division of Atlas Copco

About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.

Benefits Summary:
• Medical
• Dental
• Vision
• 401k with Company Match
• Paid Vacation

• Paid Floating Holidays
• Tuition Reimbursement
• Training and Development
• Parental Leave
• Disability Benefits
• Life and AD&D Insurance