What success looks like in this role:

Site Network Infrastructure Support: 

The purpose of the “Site Infrastructure Support” service, is to enhance the performance and the availability of the local IT infrastructure services by supporting the remote teams accountable for monitoring and running these services through the provision of a local technical resources.

Manage Site IT infrastructure availability, which includes but not limited to support of WAN-LAN-Wireless connectivity, Enterprise Voice, within business or non-business hours (as per requirement) based on client standard support model as defined by the client network team.Support network/internet connection circuits (Installations, Management, Audit trail) as defined by the client network team.Network maintenance and troubleshooting (Wired and Wireless) as defined by the client network support team.Maintain EV (Voice Enterprise) gateway devices.

Site Incident and Escalation Management: 

Provide local support for corporate services functions (Service managers, engineers, incident managers) in case of an incidents effecting/impacting local services and infrastructure (i.e., systems network, hardware, cabling, networking connectivity). Provide updates on local site-specific information, user experience at the major incident call.Local projects delivery: Provide support for local business initiatives, projects and as well as support to land in-scope Global Support technology experiences and investments, including but not limited to physical infrastructure deployment and installations.

You will be successful in this role if you have:

Excellent verbal and written communication skillsExperience with scheduling and coordinating eventsExperience with training delivery to end usersProficiency with Windows/OfficeQuick at learning new technologiesAble to prioritize work and multitaskAble to document and create new training materials and contentAble to create and communicate timely reports and analytics

Education and Experience:

High School diploma or GED required. 4+ years of experience in network infrastructure support and driving projects.Must have valid driver’s license with reliable vehicle and appropriate insurance (if driving required for position).

Become part of our "Winning Culture"! An international and varied field of work with worldwide opportunities awaits you! We always strive for the optimum for our first-class customers from a wide range of industries!

Corporate Social Responsibility and DEI (Diversity, Equity, and Inclusion) standards are especially important to us and go far beyond the usual! Associate Impact Groups are formed voluntarily to further develop and support our DEI standards internally.

Our Unisys University is available to you according to your individual needs. An MBA sponsorship program is also available! Our goal is to help you realize your individual potential!

International work opportunities abroad for all employees

"Wellbeing & Employee Assistance Program": Your (mental) health is important to us and is treated confidentially by a neutral party!

Solid qualification-, performance- & competence-based remuneration model, attractive pension scheme and various allowances

Bonus/referral/incentive/recognition programs - we want you to feel appreciated at Unisys!

What do we offer?

PensionLife AssurancePrivate MedicalOption for private dental

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Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.