Sao Paulo, SP, BR
18 days ago
OOC Program Support Specialist, Amazon Out of Country
Procuramos uma pessoa criativa, orientada a objetivos e altamente técnica para se juntar à nossa equipe empolgante e dinâmica. Estamos focados em crescer e desenvolver uma variedade inteligente de marcas, com a melhor experiência de compra possível para nossos clientes.

Buscamos uma pessoa dinâmica e inovadora, que permita o crescimento da Amazon Brasil por meio da implementação e suporte de soluções de inteligência de negócios e programas de seleção. Essa pessoa trará insights para as equipes de negócios e impulsionadores da tomada de decisões, apoiará as Iniciativas de Seleção, construindo relatórios complexos e gerenciando mudanças estruturais em tabelas e conceitos. Essa função é estratégica e prática.

Isso requer excelentes habilidades analíticas, conhecimento de soluções de inteligência de negócios, bem como excelente visão de negócios e capacidade de trabalhar com equipes quantitativas e de negócios.

Nessa função, você será responsável por resolver desafios complexos e analíticos que produzem insights comerciais críticos. É ideal ter uma profunda visão de negócios, experiência analítica com compreensão de negócios e construir confiança ao entregar resultados.

A Amazon Brasil valoriza a Diversidade, Equidade e Inclusão (DEI) em todas as nossas posições de trabalho, e por isso atuamos com intencionalidade para que nosso ambiente interno reflita a pluralidade dos mercados em que atuamos e clientes que atendemos.

No Brasil , estruturamos um Comitê de Diversidade, Equidade e Inclusão composto por representantes de áreas e cargos diferentes pois entendemos que essa agenda precisa de diferentes perspectivas e vivências múltiplas. Nossa liderança é engajada e entende cada dia mais o seu papel na disseminação e prática dos nossos príncipios de liderança, com objetivo de sermos “a melhor empresa para se trabalhar do mundo”. Sabemos da nossa responsabilidade e necessidade de mudança e somos conscientes de que “ Sucesso e crescimento trazem grandes responsabilidades”.

Nossos grupos de afinidade são formados por pessoas voluntárias de diferentes unidades de negócio e são parte ativa na definição das estratégias de DEI. Além disso, atuam como embaixadores dessa agenda e vão te apoiar desde o Day 1. Lembre-se “ it´s always Day 1”. Os grupos estão organizados nas seguintes frentes: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+) e Pessoa com Deficiência sendo lançado ainda em 2022.
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Do you want to work hard, have fun, and make history?

We are seeking a creative, goal-oriented and highly technical person to join our exciting and fast-paced team. We are focused on growing and developing a smart assortment of brands, with the best possible shopping experience for our customers. We are looking for a dynamic and innovative person that will enable Amazon Brazil growth through implementation and support of business intelligence solutions and selection programs. He/she will bring insights to the businesses teams and drivers for decision making, will support Selection Initiatives by owning complex reporting and managing structural changes in tables and concepts. This role is both a strategic and hands-on role.

It requires an individual with excellent analytical abilities, knowledge of business intelligence solutions, as well as outstanding business acumen and the ability to work with quantitative and business teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate in this space.

In this role you will be responsible for solving complex and analytical challenges that produce critical business insights. The ideal candidate has a deep business acumen, an a deep analytical background with business understanding, and earns trust by delivering results.

At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of the businesses we play and the customers we serve.

In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’.

Understanding our responsibility and our need for change, we are conscientious that ‘Success and Scale Bring Broad Responsibility’.

Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day1. Remember, at Amazon ‘It’s always Day1’. Our groups are organized in the following fronts: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+) and People With Disabilities, to be launched in 2022.

Key job responsibilities


Learn and understand a broad range of Amazon’s data resources and know how, when, and which to use.

Work closely with the team to understand business challenges and provide data/analysis for better decision making.

Assist in the development of key metrics and performance indicators to measure overall performance and provide foundation for continuous improvement.

Build self-service reporting platforms, establishing automated processes for large scale data analysis.

Understand and write high quality queries to retrieve and analyze data.

Define analytical approaches and metrics strategy to uncover new insights and formulate recommendations that improve productivity.

Manage the local data infra-structure, as well as work with Global teams to assure data is consistent and accurate.

Manage team, organize team demands and priorities.

Key job responsibilities
As an Business Analyst on the OOC team, your primary focus will be on creating metrics, reports, and conducting deep dives to understand the out-of-country business operations in Brazil and Mexico. You will develop and maintain comprehensive KPIs to track performance, create regular reports and dashboards to visualize trends, and conduct in-depth analysis of sales data, customer behavior, and market dynamics. Your role involves identifying areas for improvement, proposing data-driven solutions, and collaborating with cross-functional teams to ensure alignment on business objectives. You'll perform competitive analysis, develop forecasting models, and analyze the impact of marketing campaigns on business growth. Investigating data anomalies, supporting business cases for new initiatives, and ensuring data accuracy are crucial aspects of your job. You'll need to stay updated on regulatory changes and market conditions, present findings to leadership, and continuously improve data analysis methodologies. Intermediate Excel skills and basic SQL knowledge are required to effectively manipulate and analyze data in this role.

About the team
Joining the Global Selling into Latam team means partnering with a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing environment. To be successful in this role, you need to feel comfortable navigating on broad and diverse topics such as Taxes, Accounting, international trade, importations, marketing, operations, working with tech teams, and dealing with high level of uncertainty.
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