Job Summary:

This role involves handling administrative tasks, scheduling, and providing exceptional customer service to patients and healthcare professionals. The ideal candidate will be highly organized, detail-oriented, and possess strong communication skills.

Qualifications: Education & Experience: High school diploma or GED required. Medical terminology knowledge preferred. Two years of experience in a medical office, call center, customer service, or clerical setting preferred. Skills & Competencies: Proficiency in general computer skills, including basic internet use. Experience with Microsoft Office applications. Strong keyboard and multi-line phone operation skills. Excellent verbal and written communication skills. Professional telephone etiquette and strong organizational and problem-solving skills. Ability to manage multiple tasks simultaneously while maintaining attention to detail. Creative and forward-thinking approach when facing challenges. Additional Requirements: Must maintain a professional appearance and adhere to clinic/facility dress code. Must be willing to work at multiple locations as assigned.