Position Details Position Information Department Academic Technologies (JIS) Classification Title Oper Systems-Network Analyst Job Title Operating Systems Network Analyst 2 Appointment Type Classified Staff Job Location Corvallis Benefits Eligible Full-Time, benefits eligible Remote or Hybrid option? Employment Category Regular Job Summary This recruitment will be used to fill one full-time Operating Systems Network Analyst 2, competency level 2, position for the Infrastructure Services at Oregon State University ( OSU ). University Information & Technology ( UIT ) is a mission-driven, dynamic IT organization leading digital transformation at Oregon State University to achieve the university’s ambitious goals of educating more students, making breakthrough discoveries in research, and expanding the university’s outreach and service to Oregon and the world. UIT sets IT strategies for all OSU organizations and encompasses the central organization that manages IT operations for the university, including its three campuses and services that reach students worldwide. This position is in the Infrastructure department which is part of the Technical and Solutions Architecture ( TSA ) unit within Oregon State University’s University Information & Technology ( UIT ) division, this position shares and supports the University’s mission by assisting the University to extend all programs, teachings, research and communication throughout the world. The services provided by UIT - TSA units, including Academic Technologies, Administrative Technologies, Infrastructure, and Network & Telecom Services, assist the University community by facilitating transmission of knowledge and expertise to its members, thereby enhancing their ability to be productive, valued, and esteemed members of the University community, serving the State of Oregon. This position reports to the Director of Infrastructure/Technical Architect in University Information Technology ( UIT ), Technical and Solutions Architecture ( TSA ). This position is responsible for: + Working closely with the faculty and staff at the Carlson College of Veterinary Medicine, and supporting the technology infrastructure for the College including the Veterinary Teaching Hospital ( VTH ) and Oregon Veterinary Diagnostic Laboratory ( OVDL ). + Supporting the cloud first strategic approach to leveraging cloud platforms for resilient services. + Coordinating with the technical architect and infrastructure team to adopt the most robust and resilient possible cloud and physical infrastructure (servers & storage) capabilities and cloud services. + Providing support and administration of OSU’s cloud platform(s) including Microsoft O365, Salesforce, Slate, and ServiceNow, and supporting the hosting of servers, applications and services in cloud platforms (e.g. Microsoft Azure). + Providing administration and support of the OSU productivity platform and storage (currently O365 & Box). + Leveraging automation services through the use of industry standard tools to manage and monitor systems. + Managing cloud and on prem services and providing access to various department specific or enterprise-wide technologies. Security Statement:Proactively securing and protecting OSU’s digital assets and information systems is crucial to our missions of teaching and learning, research, and outreach and engagement. All OSU IT professionals have a direct responsibility to provision high quality and secure IT systems and services. Persons in technology roles are expected to be responsive to security related actions and requirements, and to collaborate to find secure ways to support the OSU community. Data Statement: OSU has a commitment to deliver data as a strategic working asset and to enable data informed decision making across OSU . IT leaders and staff will lead by example and use data to inform decision making at all levels in the organization. Persons in technology roles are also expected to design systems with data portability in mind and work within enterprise architecture and privacy guidelines. DEI Statement: OSU has a deep commitment to and belief in the strength and value of diversity, equity, and inclusion ( DEI ) both throughout our team and as an intentional and active practice to advance the vision, mission, and strategic efforts of the entire university. As a member of the OSU community, the person in this position is expected to foster and promote the values of DEI and demonstrate a commitment to inclusive excellence in their work. Why OSU? Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all. FACTS : •Top 1.4% university in the world •More research funding than all public universities in Oregon combined •1 of 3 land, sea, space and sun grant universities in the U.S. •2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties •7cultural resource centers (https://hr.oregonstate.edu/work-life/diversity-and-cultural-resources) that offer education, celebration and belonging for everyone •100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates •35k+ students including more than 2.3k international students and 10k students of color •217k+ alumni worldwide •For more interesting facts about OSU visit:https://oregonstate.edu/about Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total Rewards Package: Oregon State University offers acomprehensive benefits package (https://hr.oregonstate.edu/benefits/prospective-employee) with benefits eligible positions that is designed to meet the needs of employees and their families including: •Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. •Free confidential mental health and emotional support services, and counseling resources. •Retirement savings paid by the university. •A generous paid leave package, including holidays, vacation and sick leave. •Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. •Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. •Optional lifestyle benefits such as pet, accident, and critical illness insurance, giving you peace of mind and the support you need to thrive in all aspects of your life. Future and current OSU employees can use theBenefits Calculator (https://hr.oregonstate.edu/benefits/new-employees/benefits-calculator) to learn more about the full value of the benefits provided at OSU . Key Responsibilities 50% – Infrastructure Administration for Carlson College of Veterinary Medicine: + Provide tier 2 technical support and response for supporting CCVM’s integrated medical systems including troubleshooting on-premise network attached medical systems, servers, and storage. + Provision, maintain and manage physical and virtual servers supporting CCVM’s integrated medical systems. + Coordinate application installation, and complete operating system patching and upgrades. + Coordinate with vendors on the technical installation, maintenance and upgrade of network connected or server supported medical and lab equipment. + Migrate systems erroneously installed on local desktops to servers to ensure sustainable support. + Coordinate and manage backups for CCVM systems. + Document and maintain documentation for physical and virtual server configurations, as well as critical system software. + Document standard support processes and procedures for use by Tier 1 end user support IT staff. 40% – Infrastructure & Platform Systems Administration: + Serve as one of several platforms systems administrators who support a range of OSU platforms ( OSU platforms currently include O365, Azure, ServiceNow, Box, etc.) + Conduct system administration tasks in designated platforms including, but not limited to: + Monitor and manage cloud platform services. + Administer systems including configure, deploy and support new functionality in platform services + Inventory, configure, build, and manage capabilities within supported platform services and in alignment with secure configurations and standards + Review and document configuration of cloud platforms to ensure implementation of key security services including encryption of data at rest and in transit, currency of system patches, and other documented secure configuration standards. + Evaluate changes to OSU supported cloud platforms and makes recommendations for use and adoption in support of OSU services. + Coordinate communication and deployment of new cloud platform capabilities through the IT change management process and through UIT communications. + Document platform services standard operating procedures, configurations and standards. + Manage cloud platforms needed for business productivity and back-office infrastructure capabilities including: backups, monitoring, and configuration management/patching. + Monitor cloud platform services performance, resource utilization, and capacity. + Provide support for servers and systems, including some complex and non-routine support for cloud platforms. + Troubleshoot and solve cloud platform service delivery issues in OSU supported cloud platforms. + Prioritize workload based on needs of customers, colleagues and other projects. + Serve in team on-call rotation. 5% PROFESSIONAL DEVELOPMENT + Attend meetings, conferences, training seminars and workshops, read trade materials, and consult with others in the industry to learn about emerging cloud technology infrastructure and services. + Research new technologies as they relate to current OSU cloud platform infrastructure and assess applicability and integration. + Assist in the planning, development and implementation of pilot projects that determine the future direction of OSU cloud platforms in support of the cloud first strategy. + Maintain up-to-date knowledge of technologies and inclusive practices. 5% INFORMATION SECURITY + Follow all UIT and OSU information security polices, standards, rules, and procedures. + Participate in information security training and awareness programs. + Maintain current knowledge of FERPA and other regulatory compliance training. + Coordinate with Office of Information Security to ensure veterinary medicine systems and cloud hosted solutions are designed and implemented in alignment with secure baseline configurations and standards. What We Require This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor’s degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience. What You Will Need + Independent problem-solving, self-direction, and ability to manage multiple tasks; experience working in a team-based environment. + Excellent customer service, interpersonal and communication skills. + Ability to establish and document operations procedures. + Ability to communicate effectively with team members from diverse backgrounds. This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 What We Would Like You to Have + Systems administration experience on cloud platforms + Platform management experience and/or certifications for any of the following platforms: O365, Azure, Box, etc. + Experience in working in a higher education institution. + Experience working with sensitive or regulated data. + Experience supporting critical production systems in a large and diverse environment. Working Conditions / Work Schedule + A substantial portion of the work requires use of a personal computer; long hours at a workstation using a keyboard are common. Position works within hospital and lab environments to troubleshoot systems and equipment. + Work is on-site/hybrid on the OSU main campus in Corvallis, OR. The incumbent may need to work unusual hours or periods of time to support university network applications. + Employee is a member of the Infrastructure team and works closely with co-workers in a team environment. Pay Method Salary Pay Period 1st through the last day of the month Pay Date Last working day of the month Min Salary $4,706 Max Salary $8,731 Link to Position Description https://jobs.oregonstate.edu/position\_descriptions/11327 Posting Detail Information Posting Number P05109CT Number of Vacancies 1 Anticipated Appointment Begin Date 03/01/2025 Anticipated Appointment End Date Posting Date 01/07/2025 Full Consideration Date Closing Date 01/21/2025 Indicate how you intend to recruit for this search Competitive / External - open to ALL qualified applicants Special Instructions to Applicants This posting has been updated to competitive/external in order to expand the original applicant pool. Applications will be reviewed based on the information submitted on the employment profile with education and work history along with any other requested documentation i.e. posting specific question responses, transcripts, etc.Your profile MUST clearly show how you meet the minimum/required qualifications for the position.Resumes are NOT accepted at the application stage for this position. Equivalent required experience is based on full-time equivalent (40 hours per week). PLEASE NOTE :If you have volunteer experience relevant to this position, please include in the Employment History section and note length of time, average number of hours per week and major duties. Typically, the starting salary is at the lower end of the salary range. For additional information please contact: Dion Baird Dion.Baird@oregonstate.edu OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. OSU will conduct a review of the National Sex Offender Public website prior to hire. OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. This job has “critical or security-sensitive” responsibilities. If you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at ourBackground Checks (https://hr.oregonstate.edu/careers/background-checks) website including thefor candidates (https://hr.oregonstate.edu/careers/candidates) section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team atemployee.relations@oregonstate.edu. Transcripts must be submitted for all required and/or related courses.All courses must be from accredited colleges, universities, or private vocational schools. The online application system will allow you to attach your transcripts if the PDF file is 9MB or less. Transcripts must be received by the closing date. If you have trouble uploading your transcripts, reach out to the contact listed. Supplemental Questions Read More at: https://jobs.oregonstate.edu/postings/163664 OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.