· Provide good and professional after sales service for store various customers
· Handle all repairing case effectively.
· Ensure fluent and smooth Communicate with Paris ASS team or operation team and sales team.
· Assist store to handle and follow up ASS case occurred at store.
· Provide good quality and regular reports and analysis
· Train sales team to improve the ASS knowledge and communication skill to improve service.
· Support cashier work
· Other OP tasks assigned
Requirements & Capabilities:
· At least 2 years well traced working experience in customer service position, including luxury industry and hotel service background
· Good sense of service
· Good oral and written English
· Good office software application ( word, excel PPT);
· Good communication skills and a team player
· Good organization skills, logical thinking
· University graduate above
As a responsible employer, we are committed to ethics, diversity, and inclusion. Join the Hermès human adventure!