Operation Manager - the Residences at Sindhorn Kempinski

Application Deadline: 28 February 2025

Department: Hotel Management

Employment Type: Permanent - Full Time

Location: Thailand - Bangkok

Reporting To: General Manager

DescriptionThe Resident Manager is responsible for the coordination of all operative outlets of the Residences at Sindhorn Kempinski Hotel, to ensure a smooth course of daily business including the aspect of profitability, quality- insurance as well as quality-improvement, communication and staff leadership.

Key Responsibilities\nResponsible for the optimization of sales.\nResponsible for coordination, initiation and control of all operational processes as well as appropriate delegation and control of the individual tasks.\nLink between the Director of Room and the Department Heads and Team Leaders.\nEnsure an optimal communication between Director of Room and Department / Department heads in the form of meetings, etc.\nImplement annual reviews for the subordinate Department and head of Department, as well as promotion, development, and career planning; Initiate corrective / disciplinary action in collaboration with the GM.\nResponsible for the implementation and adoption of projects in collaboration with the Director of Room.\nResponsible for leadership in all matters in relation to safety and protection in the hotel.\nBudget coordination, creation, control operations.\nCost control, sales optimization through promotional activities.\nDevelop and constantly monitor all security-relevant measures and facilities especially fire protection and rules of conduct in emergency situations, taking into account the current requirements by authorities and legislation.\nAchieve or exceed budget, ensuring and permanent improvement of quality standards and optimize work processes in the operational area.\nSales control/check of the room rate in terms of Logis.\nQuality monitoring of all public and non-public spaces.\nMonitor technical condition of the departments.\nDaily monitoring of all departments.\nInitiate cross-cutting projects.\nObligation to own personal and professional training.\nAcquire manager on duty services during the week and on weekends.\nDevelop and assure standards in the areas of Logis and F&B.\nForecast and yield management for the Logis area in collaboration with the GM and Director of Room.\nSecure the realization of quantitatively as qualitatively optimal utilization of the Logis range.\nAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.\n


About KempinskiFounded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodation, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.