Shanghai, CHN
1 day ago
Operation Specialist CHN
JOB SPECIFIC TASKS + Back end Support a team of telemarketers from the call centre and local marketing. + Date entry for daily bookings using OTM system and sending email blast to clients. + Booking hotel reservations through Marsha system, updating voucher log, OTM notes for Finance tracking. + Charging using EBC system for packages, vouchers and any upgrades. + Maintain log record for charging, refund, voucher etc. + Maintain log record for different department daily bookings. + Handle monthly reports to managers for call centre booking result and performance. + Maintain good record/ filing system. + Updating new email blast as and when there are new promotions. + Updating OTM system for confirmation, cancellation or important notes to support sales gallery. + Rotating shift on weekends for data entry and assist sales gallery for any enquiries related to bookings. + Performs other duties as appropriate. CANDIDATE PROFILE + College degree. + Minimum of one (1) year of experience in administrative, data entry or a related field. + Proficiency in English and Mandarin + Intermediate computer with proficiency in the use of Microsoft Office computer word-processing skills with specific knowledge of Microsoft Excel and Word + Ability to work under pressure, manage multiple priorities, and be a self-starter. + Ability to work within tight deadlines and meet targets. Proven ability to work in a team environment and interact with all levels of the organization. + Excellent organizational and attention to detail skills. **If you believe you are the one we are seeking and thrive in a transparent and autonomous environment, apply here and attach your resume giving full details of qualifications, experience as well as current and expected salary.** _We regret that only short-listed candidates will be notified._ _Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture._ Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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