Operation Specialist CHN
Marriott Vacations Worldwide
JOB SPECIFIC TASKS
+ Back end Support a team of telemarketers from the call centre and local marketing.
+ Date entry for daily bookings using OTM system and sending email blast to clients.
+ Booking hotel reservations through Marsha system, updating voucher log, OTM notes for Finance tracking.
+ Charging using EBC system for packages, vouchers and any upgrades.
+ Maintain log record for charging, refund, voucher etc.
+ Maintain log record for different department daily bookings.
+ Handle monthly reports to managers for call centre booking result and performance.
+ Maintain good record/ filing system.
+ Updating new email blast as and when there are new promotions.
+ Updating OTM system for confirmation, cancellation or important notes to support sales gallery.
+ Rotating shift on weekends for data entry and assist sales gallery for any enquiries related to bookings.
+ Performs other duties as appropriate.
CANDIDATE PROFILE
+ College degree.
+ Minimum of one (1) year of experience in administrative, data entry or a related field.
+ Proficiency in English and Mandarin
+ Intermediate computer with proficiency in the use of Microsoft Office computer word-processing skills with specific knowledge of Microsoft Excel and Word
+ Ability to work under pressure, manage multiple priorities, and be a self-starter.
+ Ability to work within tight deadlines and meet targets. Proven ability to work in a team environment and interact with all levels of the organization.
+ Excellent organizational and attention to detail skills.
**If you believe you are the one we are seeking and thrive in a transparent and autonomous environment, apply here and attach your resume giving full details of qualifications, experience as well as current and expected salary.**
_We regret that only short-listed candidates will be notified._
_Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture._
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture
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