Operation Specialist CHN in Shanghai at Marriott Vacations Worldwide
Marriott Vacations Worldwide
Job Description
JOB SPECIFIC TASKS
Back end Support a team of telemarketers from the call centre and local marketing.Date entry for daily bookings using OTM system and sending email blast to clients.Booking hotel reservations through Marsha system, updating voucher log, OTM notes for Finance tracking.Charging using EBC system for packages, vouchers and any upgrades.Maintain log record for charging, refund, voucher etc.Maintain log record for different department daily bookings.Handle monthly reports to managers for call centre booking result and performance.Maintain good record/ filing system.Updating new email blast as and when there are new promotions.Updating OTM system for confirmation, cancellation or important notes to support sales gallery.Rotating shift on weekends for data entry and assist sales gallery for any enquiries related to bookings.Performs other duties as appropriate.CANDIDATE PROFILEĀ
College degree.Minimum of one (1) year of experience in administrative, data entry or a related field.Proficiency in English and MandarinIntermediate computer with proficiency in the use of Microsoft Office computer word-processing skills with specific knowledge of Microsoft Excel and WordAbility to work under pressure, manage multiple priorities, and be a self-starter.Ability to work within tight deadlines and meet targets. Proven ability to work in a team environment and interact with all levels of the organization.Excellent organizational and attention to detail skills.If you believe you are the one we are seeking and thrive in a transparent and autonomous environment, apply here and attach your resume giving full details of qualifications, experience as well as current and expected salary.
We regret that only short-listed candidates will be notified.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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