Scope of work

Support Long Term Service Agreement (LTSA) managerCollect the reference data by customer’s site and update the monthly performance.Data cleaning to filtering the data, check missing customer’s data and preparing dataset for analysis to ensure accuracy and relevance.Analyzes problems and determines root causes, and Improve existing report systemTo provide actionable insights to support manager make informed decisions.To present explanation charts and other tools to visualize performance data and trends Has access to technical skills and analytic thinking required to solve problemsWork closely with all service team and supports for develop team environmental aspect Perform other duties as assigned

Skills

Understanding of LTSA contract Strong understanding of statistical analysis techniques The ability to communicate complex information effectively in report form Ability to work both independently and as part of a team Communication and presentation skills