You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence. **Your Role** You will be enabling transport activities by executing bookings, entering orders + generating all required export documentation while liaising with our Customer Care Specialists to ensure all requirements are met (in a timely and efficient manner). As always, these activities are in line with all relevant governance + regulatory requirements. **Your Responsibilities** + To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required. + To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting. + To create files for consolidation containers (Master). + To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration. + To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure. + To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs. + To release BAL B/L as per Financial Guidelines + working instructions. + To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs. + To check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies. + To support and resolve claims + disputes. **Your Skills and Experiences** + Graduateof any 4-year course + Provenexperience in logistics, supply chain, or a related role + Musthave excellent communications skills (verbal and written) + Withstrong focus on customer + stakeholder relationships + Abilityto work in a fast-paced environment + Willingto work onsite in Pasay City (Four E-Com) Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.