Apply Job Type Full-time Description

 Integrity | Accountability | Respect | Relationships | Inclusivity | Vision | Empathy 

We are seeking an Operational Development Specialist to assist in the development and implementation of processes and programs designed to increase company efficiency and effectiveness. This role gathers internal and external data and provides recommendations to management for review. This position also manages offboarding properties due to sales or transfers in management.  

 

Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways—including team member training, support, and career pathing—and believe that, by doing so, we can positively impact our resident and team member experience.

Are you ready to make an impact?

Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan!

Career advancement and learning opportunitiesBonus opportunity13 paid holidays, including a Personal Wellness Day & Volunteer DayGenerous vacation & sick timeAccrue sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!*Housing discount opportunity401(k) with company matchMedical, Dental, and Vision insurance plansEmployer-sponsored short-term & long-term disability plansCompany-paid life insuranceHealth savings account with employer contributionFlexible spending accountVoluntary benefitsEmployee Assistance Program (EAP)

 *Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements. 

The day-to-day:

Coordinate with various departments to test and implement new systems and initiatives Partner with others to review and/or create user guides, documentation, forms, and trainings on new and existing policies and proceduresAddress operational submissions through an internal ticketing system to resolve issues and requestsEnsure the seamless transition of systems and contracts during a property transition, coordinating with vendors to ensure uninterrupted servicesPartner with appropriate personnel, both internally and externally, to collect, consolidate, and evaluate asset informationCommunication transition status to all relevant corporate departments and site teams effectively, timely, and accuratelyOversee and execute tasks and duties on all transition process checklistsEnsure all parties involved in the disposition process are coordinating effectively and that their contributions are timely, accurate, and thoroughPrepare monthly operational compliance reports, including employee accounts receivable reports, purchasing card reconciliations, and occupancy license agreement reconciliations

What you bring: 

Advanced skill level with MS Word, MS Excel, MS TeamsExcellent written and oral communication skillsAbility to concisely and clearly write instructional materials and develop effective trainingsAbility to deliver clear verbal directionsCritical thinking, data analysis, and attention to detail  Intermediate skill level with Yardi or similar property management software   Ability to work with all levels of management and internal/external customersAbility to handle multiple projects and meet deadlinesWorks independently with the ability to learn quickly and apply new skills and knowledgeDemonstrates professionalism and pride of ownership in assigned responsibilitiesStrong collaborative attitude and ability to navigate sensitive situations and resolve conflict effectively Requirements

 Qualifications: 

BA or BS in real estate, accounting, finance, or other related business discipline preferred5+ years of multifamily real estate experience or equivalent experience preferredBasic accounting knowledge or equivalent experience preferred 

 The application deadline is 2/20/25 If the position is not filled by then, we may consider applications received after this deadline.  

Salary Description $70000.00- $80000.00