Operational Excellence Manager
Caterpillar, Inc.
**Career Area:**
Strategy
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Role Definition**
Leads, manages, and supports projects and supervises teams related to process improvements using Lean, Six Sigma and project management methodologies to achieve business goals.
**Responsibilities**
• Monitoring performance and improvements in key metrics. Promoting the use of metrics and data to drive project focus.
• Directing, motivating and developing staff, maximizing their individual contribution, professional growth and ability to function effectively with their colleagues as a team.
• Tracking financial results and reports on quantifiable goals and objectives; estimating future projects from financial, throughput, lead-time and on-time performance improvements to assist in the prioritization of projects.
• Training and mentoring employees; educating personnel on Lean and Six Sigma methodology and identifying the best projects for implementation.
**Skill Descriptors**
**Process Improvement** : Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services.
Level Extensive Experience:
• Streamlines the critical workflow for executing key processes.
• Sets priorities for addressing process problems that limit performance.
• Develops methods for improving and establishing controls for critical processes.
• Monitors external sources for applicable new methods and controls.
• Analyzes findings from improvement cycles to ensure success of interventions.
• Coaches others to develop the skills to improve processes.
**Influencing** : Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.
Level Working Knowledge:
• Develops basic persuasive arguments.
• Discusses organizational culture around providing input on decisions.
• Uses active listening skills and probing techniques to surface opportunities to influence.
• Identifies who the decision makers are and how they receive information.
• Regularly presents ideas or suggestions to associates in persuasive terms.
**Analytical Thinking** : Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Extensive Experience:
• Seeks discrepancies and inconsistencies in available information; explains variances.
• Organizes and prioritizes the sequence of steps to be taken to remedy the situation.
• Identifies many possible causes for a problem based on prior experience and current research.
• Quantifies the costs, benefits, risks and chances for success before recommending a course of action.
• Approaches a complex problem by breaking it down into its component parts.
• Chooses among a diverse set of analytical tools according to the nature of the situation.
**Interpersonal Relationships** : Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Level Working Knowledge:
• Explains impact of interactions with individuals and groups.
• Identifies roles and responsibilities for self and others.
• Demonstrates an understanding of alternative points of view.
• Collaborates with departmental associates and management.
• Adapts interaction style to situations and people.
**Project Management** : Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Level Working Knowledge:
• Provides input for Gantt or PERT charts or their equivalent to track project progress and status.
• Under guidance, plans and estimates simple projects.
• Assists in detailed project plans including cost, schedule, and resource requirements.
• Obtains information from stakeholders during the planning stage of a project.
• Produces standard project status reports.
**Posting Dates:**
October 31, 2024 - November 7, 2024
Caterpillar is an Equal Opportunity Employer (EEO).
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