Job Purpose & Scope Contributes to the overall quality of risk management across the Bank for the purpose of developing, implementing, maintaining, and training on the Operational Risk Management Program, Framework, Policy, and procedures. Essential Job Functions + Supports the policies, standards, guidelines, tools, models, and procedures; integration of risk, control, and operational loss data and processes within the GRC program and system; and coordination of ORM (Operational Risk Management) activities with various groups in the first and second lines. + Implements and educates on the policies, standards, guidelines, tools, models, and procedures required to support the Bank’s operational risk management program. + Educates and/or challenges business unit managers and business unit Operational Risk liaisons on the completeness of risk identification, end-to-end processes, inherent risk ratings, residual risk ratings, and control design ratings as part of the review of their risk and control assessments. + Performs root cause analysis on risk events and operational losses to recommend process and control improvements to prevent these risk events and losses from occurring in the future. + Challenges risk assessments, operational loss events, and maintains such within the Bank’s GRC system for management reporting and record keeping. + Designs and implements reports and tools that support operational risk activities and projects. + Creates and updates Program reports and presentations to management, Executive Risk Council, and the Board Risk Committee, including contributing to the quarterly enterprise risk profiles that aggregate company-wide risk appetite. + Develops operational risk education and the delivery of education to senior leaders and business unit managers. + Regularly exercises discretion and judgement in the performance of essential job functions. + Maintains good punctuality and attendance to work. + Follows Bank policy, procedures and guidelines. + Performs other risk management related duties as needed. Knowledge, Skills & Abilities + Knowledge of bank products, lending operations, and technology. + Ability to communicate effectively both verbally and in writing. + Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills. + Ability to demonstrate initiative to accomplish work objectives. + Ability to work effectively and demonstrate flexibility in a continually changing environment. + Ability to manage multiple tasks with exacting deadlines in a fast-paced environment. + Ability to work without close supervision. + Ability to maintain confidentiality. + Ability to work extended hours. + Ability to work effectively in a team environment. + Ability to maintain attention to detail. + Ability to demonstrate effective time management skills. + Ability to travel overnight for business as needed. + Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint. Basic Qualifications + Bachelor’s degree or commensurate work experience, required. + Minimum of one (1) year of work experience in a financial services company with specialization in operational risk management, enterprise risk management, or internal audit, preferred. Job Expectations Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation. Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time. EEO Statement Bank OZK is an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.