The Compliance function ensures the development and maintenance of a strong compliance culture by identifying and interpreting relevant regulatory rules that govern our business globally. Compliance teams work closely with business, legal, risk, and audit program infrastructure that identifies, measures and monitors compliance with applicable laws, regulations and functions to provide expertise on regulatory compliance matters, assess and measure compliance and related risks, and monitor and test the adequacy of the firm's compliance control environment. 

As a Retail Operational Risk Management Lead within the Chase UK Operational Risk team, you will be responsible for the independent oversight of risk management practices in select areas of Chase UK Banking Products. You will lead the Operational Risk coverage of select areas of Chase UK Products such as Current Account and Savings, whilst being part of a dynamic team of risk professionals and building positive business stakeholder engagement. Your role will be to promote a strong operational risk management culture to ensure that the Firm’s Operational Risk Management Framework is implemented effectively.

Job Responsibilities

Represents Operational Risk in business working groups, assessing the risk impact of new business initiatives and change management, influencing risk-based decisions, challenging the proposed control environment, and recommending approval (or not) of the initiativeConducts deep-dive reviews of areas of emerging risk to identify issues for the business to remediate, documenting outcomes and sharing results with stakeholdersPlans and executes targeted monitoring activities leveraging data analytics to identify negative trends and potential control gaps, and oversee the execution of combined Operational Risk and Compliance testing activitiesReviews operational risk events to assess and challenge root cause analysis, recurrent themes and remediation, and drive value-added changesEngages with global horizontal risk programs (e.g., Business Resiliency, Third-Party Outsourcing) to ensure that business practices remain in line with firmwide changesPrepares materials for regional and global forums to promote business awareness of the outcomes of Operational Risk activities, and support Operational Risk engagement in regulatory deliverables (e.g., OCC, FCA, PRA)

Required qualifications, capabilities, and skills

Extensive knowledge of operational risks associated with Retail Banking products and operations, obtained in functions such as Risk, Compliance, Audit and/or Control ManagementAbility to multi-task, prioritize and thrive in a fast-paced and evolving environmentSelf-motivated, driven and inquisitiveExcellent interpersonal and influencing skills with the ability to establish credibility and strong partnerships with senior business stakeholdersExcellent written and verbal communication and presentation skillsStrong analytical skills, including data analytics, and proven ability to identify potential control issues and process improvements 

Preferred  qualifications, capabilities, and skills

Digital products experience and relevant regulatory knowledge would be a plusential control issues and process improvementsDigital products experience and relevant regulatory knowledge would be a plus