JOB DESCRIPTION

This role is essential to our Operational Risk Management Team.  As an Operational Risk Management Training and Oversight Specialist, you will ensure our learning engagements are productive and effective.  In addition, you will monitor and oversee adherence to policies and standards.  Ultimately, your work will enhance operational risk management across the organization by delivering high-quality training, oversight, and governance.

JOB DUTIES AND RESPONSIBILITIES

Collaborate with stakeholders to assess, identify, and prioritize training needs.

Design and maintain training materials, on-line learning modules, course materials, and training manuals that support our operational risk management efforts

Organize and schedule training sessions, ensuring alignment with project timelines and availability of participants.

Deliver/ assist in the delivery of operational risk training engagements.

Facilitate meetings and workshops to gather input, provide updates, and address concerns related to training initiatives.

Create and maintain detailed project documentation, including agendas, meeting notes, action items, and status reports

Monitor and track the progress of training initiatives, ensuring timely completion, and addressing any issues that arise.

Generate reports and analytics to support decision-making and demonstrate the impact of learning initiatives as well as the need to potentially adjust the training strategy as needed.

Identify opportunities to streamline training processes, from needs assessment to delivery and evaluation.

Independently support and/or lead operational risk oversight and governance activities (i.e., reporting, monitoring of policy/standard adherence/ ad hoc initiatives)

Support employee engagement activities (i.e., focus groups, employee newsletter, etc.)

QUALIFICATIONS

Education and Experience

Bachelor’s degree

Two to three years of training development/management

One to two years of risk management or adjacent experience

Skills/Knowledge

Ability to collaborate with partners to deliver engagements in line with expectations

Ability to organize intricate Operational Risk Management programs into digestible, actionable concepts for business and Operational Risk stakeholders  

Advanced PowerPoint skills, and proficiency with other Microsoft applications

Excellent communication and interpersonal abilities, capable of engaging with stakeholders at all levels

Ability to prioritize tasks effectively to manage multiple projects with competing deadlines

Demonstrate adaptability by embracing innovative approaches, solving problems proactively, and drive innovation

Focus on details, ensuring quality control, and generating insightful analytics to enhance the operational risk framework

Demonstrate initiative by offering recommendations to enhance products, resolve issues and implement solutions.

Ability to work independently and collaboratively in a fast-paced, global environment

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

Salary Range:

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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