Do you have experience in administrative operations?   Join our team in Solihull, Birmingham and enjoy a collaborative culture that empowers you to build a career you can be proud of. 

 

What you would do as our Operations Administrator
You will provide administrative and organisational support to ensure the smooth and efficient daily department operations.

 

You would also:

• Provide clerical support to the Head of Service and other operational functions, including, but not limited to, email monitoring and response to customer queries and answering overflow telephone calls.
• Managing and updating customers details on to the Order Management System 

• Managing and raising new orders on to the Order Management System 

• Responsible for supporting the planning and scheduling of the engineer schedule
• Assisting Head of Service in updating programme of works 
• Logistics bookings via contractor delivery management system 
• Coordinating with Supervisors and Engineers for site specific requirements 
• Data entry and collation of department figures

• Providing ad hoc administrative support to Management where required
• Ensuring a positive customer experience

The skills and experience you need 

 

We are looking for someone:
• Administrative and data entry experience.

• Experience working with in a customer focussed environment   

• Competent IT (Word, Excel and Outlook) 
• Keen attention to detail and accuracy. 
• A motivated individual who is able to learn tasks quickly and work as part of a team. 
• Good communication and relationship skills
• Good organisation skills to meet challenging daily and weekly deadlines.  
• Ability to handle change in a fast-paced environment. 

 

 

We review applications regularly, so don’t wait 
We are building diverse, inclusive teams, and encourage applications from everyone who  can see themselves working with us. To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, please contact Mihaela Plocon, Talent Acquisition Business Partner, at mihaela.plocon@assaabloy.com

 

Let’s create a safer and more open world - together!

 

To find out more about us, visit www.assaabloy.com

 

 

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. 

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.