Remote
8 days ago
Operations Analyst

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:​
• Medical, Dental, and Vision Insurance with company premium assistance​
• Life, AD&D, and long-term disability coverage paid for by the company​
• RRSP company match ​
• Paid vacation, sick and personal time​
• Paid company holidays​
• Paid Volunteer Time; giving back to our communities is important to us​
• Employee Referral Bonus Program​
• Employee Recognition Program – convert your recognition points into gift cards​
• Employee Assistance Program – offers benefits to help you manage daily responsibilities​
• Access to training opportunities to advance further in your career

Job Description

We are looking for a talented individual… 

To join our team as an Operations Analyst to help deliver a residential energy affordability and green-house gas reduction program in British Columbia.  We are a close-knit team who are passionate about green-house gas reduction and enjoy working with each other and the public. As an operations analyst, you will be work with the public to understand their needs and help them find the energy reduction strategy that works best for them.

For this exciting career opportunity, you’re a great fit if you can…

Conduct basic residential site audits to ensure quality installation of equipment.

Support on application administration, including but not limited to: intakes, transfers, cancellations and assignment processes.

Prepare information requests for customers/assessors to address submission deficiencies.

Work in a team to complete program tasks and deliverables.

Help address program client enquires and customer service calls.

Process and submit invoices.

Ensure program success by meeting deadlines and filling future additional program needs.

Identify process optimization and improvements.

Manage, analyze, and report on program data to identify key program outputs and insights.

Leverage Excel and PowerBI to produce complex reports, identify areas of improvement to meet contractual targets, and produce professional reporting outputs.

In this exciting career opportunity, you will have…

0-2 years experience in energy efficiency, HVAC, and/or building science

Knowledge of Building Science/House-as-a-System approach an asset.

Bachelor’s degree in Environment, Science, or Engineering.

Excellent interpersonal skills and the ability to professionally resolve customer concerns.

Prior experience in Accounts Payable / invoice processing.

Strong data analysis and reporting capabilities and advanced knowledge of Excel and PowerBI.

Targeted Compensation Range

$28-$30

Currency

CAD

Type

Hourly

Compensation Range

$23.40 - $39.00

Currency

CAD

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Sponsorship is not available for this position at this time. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

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