Job Description The Marketing Operations team serves as a central consultation and execution hub across the entire organization, driving alignment and establishing best practices for the execution and delivery of go-to-market tactics. The Operations Analyst will be responsible for participating in the planning and execution of key strategic initiatives in the organization, along with projects related to the functional day-to-day operations of the Marketing technology stack. This role is responsible for partnering with business stakeholders and IT to identify and define requirements for new features, enhancements to existing functionality, and operational support to both leaders and individual contributors of the teams supported. This person will have a strong understanding of business processes, information technology, and how the Marketing technology stack supports key organizational processes and functionality. Essential Duties & Responsibilities: -Manage projects and support new Marketing initiatives -Serve as functional SME on IT projects related to teams supported -Define requirements with business stakeholders and support execution of system configurations updates/ enhancements with IT -Leverage expertise of Universitys marketing and enrollment tactics to drive business, system, & operational efficiencies -Collaborate with product team to define and execute initiatives to support business and IT needs -Analyze critical business processes and trends -Serve as liaison between teams/leaders and IT partners -Map current state business process and work to identify gaps and process improvements -Provide data analysis to enhance decision making process. -Audit current reports and understand gaps to effectively run the business -Support training and provide support on change management initiatives -Support and troubleshoot service level issues for Marketing Simply Put: -50% run the business work (daily running certain reports, creating campaign reports, lead monitoring) broken up by 30% admin weekly type work & 20% new daily depending on problems that arise, solving new problems -50% Writing business requirements, requesting need to solve problem and then go to partner platform SME to figure out We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Job Skills: -Bachelors degree required from an accredited institution. -2 years of operations experience and/or productivity analysis -Familiarity with working on a geographically distributed/hybrid team. -Strong knowledge of Microsoft Office Excel -Strong technical experience with Marketing tactics and reliance on technology stack -Data Query aptitude -Ability to analyze data and provide recommendations based on data -Excellent verbal and written communication skills and ability to build relationships with all levels of stakeholders and personalities. -Strong technical experience with Eloqua -Strong knowledge of customer service and experience -Ability to prioritize, manage multiple projects simultaneously and drive projects to completion. -Strong organizational and planning skills coupled with attention to detail and accuracy. -Ability to identify, assess and evaluate process improvement opportunities -Strong ability to understand true sense of urgency and skills to focus externally to influence the business strategy and company goals. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.