We are seeking a talented individual to join our Health & Benefits team at Mercer. This role can be based in Tampa or Ft. Lauderdale/Sunrise, and it is a hybrid role with a requirement of working at least three days a week in the office.

As an Operations Analyst, you will play a pivotal role in driving success within our dynamic US Health Operations team. You will be essential in executing Mercer’s regional strategy, ensuring we maintain our financial and operational excellence while upholding the highest compliance standards. This will also include tracking commissions and forecasting. Join us in contributing to the success of our health operations!

We will count on you to:

Set up, renew, and track policies, projects, and codes in a timely mannerReview transparency compliance/required documents as neededAnalyze expected commission variances to actual cash receipts and investigate to resolve all large variance issuesReview and adjust commission forecasts as neededMonitor unresolved cash receipt applications and work to keep the suspense account balance lowAssist with fee account work in progress managementProvide ad hoc reporting to Consultants (i.e. commission/ACF reporting, client revenue reporting, detail billing, etc.)

What you need to have: 

Experience working in a consulting or professional work environmentIntermediate to advance proficiency in Excel - spreadsheets, pivot tables, etc.Good interpersonal, and verbal and written communication skillsAbility to multitask and manage multiple tasksAttention to detail to ensure accuracyGood organization skills

What makes you stand out?

College degree or equivalent experienceBackground in finance and/or forecastingExperience working with health and benefits insurance

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.