If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionize the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our strong culture and non-vanilla personality. 

💪 A Talent House. 

🤝 Our commitment to being a force for good. 

We have a vision: To give everyone easy access to anything in their cities. Our vision is ambitious, for that we need driven talent! And this is where your ride starts…

YOUR MISSION

Join us and become a key member of Glovo's Italy Strategy Operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

We are looking for a talented Operations Analyst Intern who will find the balance between creativity and data-driven objectivity, to help us in carrying out projects that seem impossible until they come true.

You will be in charge of providing data for the main courier strategies of the Operations team. Through analytics, you will be identifying different ways of maximizing the engagement of the couriers at an order, hour, and monthly level. The KPIs that you’ll be shaping are among the most important ones for Operations, since all the decisions taken in the department impact directly on the investments of the whole department.

THE JOURNEY

Provide analytical support to the regional teams through a deeper understanding of Glovo's operations model Continuous exploration and optimization of the main operations metrics (delivery time, efficiency, costs) methodology which will force you to understand the 360º of Glovo’s operations Collaborate with the Product team to produce analytical deep dives into the impact of new features in the Italian market Own dashboards and build new tools to improve the visibility of metrics in the department Develop analytical frameworks and models and be able to instruct and communicate with all the department Evaluate strategic opportunities, performing a broad range of quantitative analyses and A/B tests Contribute towards the continuous improvement of the courier profitability through out-of-the-box thinking

WHAT YOU WILL BRING TO THE RIDE

Degree in Engineering, Maths, or any technological domain Proactive! Passionate about analytics: you enjoy deep diving into problems to find the root cause Problem-solving skills: no problem is too small or too big Proficient in SQL and Python Excel / Google Sheets proficiency Knowledge of visualization tools like Tableau, Looker, Data Studio, or Qlikview Exceptional verbal and written communication skills (English is a must)

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

🍔 Monthly Glovo credits to satisfy your cravings! 🏊 Discounted gym memberships to keep you energized. 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! 👪 Enhanced parental leave, and office-based nursery. 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!