Join our Events team, where you'll play a pivotal role in enhancing event planning and execution processes for Business Banking’s top-tier client and prospect events.

As an Operations and Program Manager within Business Banking Events, you will be at the heart of our event planning and execution, ensuring seamless program delivery. You will be crucial in fostering strong internal partnerships, managing financial oversight, and driving strategic program evaluation to optimize our event initiatives.

Job responsibilities:

Cultivate and manage strong relationships with key internal partners to ensure alignment and support for event initiativesOversee budgets, invoices, and business cases to ensure financial efficiency and accountabilityNegotiate and manage event-related contracts, ensuring compliance and alignment with organizational goalsOnboard and utilize project management tools like Monday.com to track progress and manage tasks, and use shared drives and SharePoint for efficient document access and storageMaintain procedures and controls in partnership with Business Banking controls for compliance and efficiencyManage vendor relationships, including our registration site partner, Stova, and oversee website enhancementsOversee event assets, managing retention and retirement processesProvide backup and onsite support for event leads, ensuring seamless executionEvaluate event programs strategically to enhance staffing efficiency and optimize budget management

Required qualifications, capabilities, and skills:

4 years of experience in project management, events strategy & execution, or experiential marketingStrong organizational and communication skills, with the ability to manage multiple tasks in a dynamic environmentAbility to work independently with high energy and integrity, adaptable in matrixed environmentsStrong collaborative skills, managing feedback from multiple stakeholdersKeen attention to detail and a commitment to high standards of qualityProficient in Monday.com, Microsoft Office applications, and SharePointExperience in budget management, financial oversight, and vendor relationship managementWillingness to travel within the U.S. for onsite event support, with a minimum of 25 travel days

Preferred qualifications, capabilities, and skills:

Degree in communications, hospitality, marketing, business, or a related fieldUnderstanding of the financial services industry.